Freight Coordinator (Carrier) - GTA

F M i L O G I S T I C S I N C O R P O R A T E D

About Us
FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996 with HO in Calgary – Western Canada and a presence in Eastern Canada.
FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces. Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost-effective services.

Job Title: Freight Coordinator (Carrier) – EAST
Job Summary
Under the direction of the Manager, Eastern Regional, the Freight Coordinator (Carrier) East position is to support the freight operations teams by monitoring daily load activities through managing relationships with carriers, customers, suppliers, and vendors ensuring that goods are picked up and delivered on time. Receiving order requests at various stages and processing to complete the service offering.

Job Responsibilities

• Secure freight by calculating and quoting competitive rates to the customer.
• Coordinate shipments through communication with the shipper, consignee, and dispatch to the carrier to facilitate a problem-free transaction.
• Facilitate freight movement through one-shot carrier negotiations and/or use of existing carrier rate contracts, including skills related to using various freight matching web tools.
• Identify and recommend policies to maximize revenues and minimize operational costs.
• Be instrumental in team-based strategic business planning, working with the freight team and management to achieve business development goals.
• Identify existing client growth opportunities and exposure for vertical integration.
• Negotiate Rail intermodal, FTL, and LTL buy rates with carriers.
• Negotiate and quote Rail intermodal, FTL, and LTL rates to clients.
• Monitor a variety of shipments, ensuring they meet obligations of movement.
• Retrieve appropriate carrier reference numbers for tracking and tracing.
• Confirm charges on all applicable Rail, Road FTL, and LTL carrier shipments.
• Order closure and hand-off to the accounting department.
• Bill clients according to pre-arranged rate structures or spot quotes for inbound, outbound, etc.
• Investigate and process freight claims as required.
• Ensure the timely and accurate completion of various reports.
• Involve in updating and maintaining Standard Operating Procedures (SOPs) related to client service.
• Perform additional duties as required.

The Opportunity
This is a great opportunity for someone looking to grow their career – at FMi you will not be just a cog in the wheel, but an important part of a great team. Working at a rapidly expanding company means you will have plenty of interesting challenges. Our Values emphasize relationships as the key to FMi’s success to date and our future growth, and our freight team works together to provide our clients and partners with an exceptional experience.

You Want to Do This
You want to collaborate with a wonderful team and expand your skills. You are looking to contribute your expertise in various areas – operational performance, client relations, new business development, continuous improvement, and team development.

You Know These Things Already
In your career, you have been a solid, consistent performer. You have 2 or more years of experience in Freight Coordination and relevant experience in Logistics, Supply Chain, and Transportation Management. You have direct experience in Freight Brokerage business, Ocean & Air Forwarding. You will stand out if you already understand Freight Management specifically. You have strong client-focused service skills and are driven to help develop new business.

You Should Know This About The Job
You will report directly to the Executive General Manager of the Freight Services Group and have their support. As a member of the Freight Brokerage Team, you will be well-compensated. Along with your salary, you will have a Performance Incentive component. You will have plenty of incentives to continue learning and growing your skills through an Education Reimbursement program and our support.

Are You a Good Fit?
Think you have what it takes? Are you ready to join a wonderful team? We are ready to hire the right person immediately.

Benefits

• Comprehensive Health and Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Personal Paid time off
• Paid Sick Leave
• Paid Study Leave
• Tuition reimbursement

Schedule

• Work remotely with the support of the Manager, Eastern Regional and (2) other Freight Coordinators (with an on-site working option in the future)
• 8-hour shift
• Monday to Friday

Supplemental Pay Types

• Bonus pay.