Franchising Recruitment Consultant

Company Description

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

Job Description

Position title: Franchising Recruitment Consultant
Department: Franchising
Position band: Supervisory/Consultant
Reports to: Director, National Franchising
Type of position: Full-time, permanent

Who we are: McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry known for our commitment to quality, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.

The Opportunity: The Franchising team is hiring a Franchising Recruitment Consultant, who will report to the Director of National Franchising. The individual will be responsible for full-cycle recruitment, from attracting, evaluating, and onboarding, of quality and diverse prospective franchisees to join the McDonald’s family. They will play a key role in expanding our franchisee network and ensuring that new franchisees are well-equipped to succeed. Key stakeholders include prospective franchisees, Franchising Managers, Field Service, Franchisees and our franchising agency partners.

Who You Are: You are passionate about franchising and dedicated to helping people achieve their full potential. You excel at networking and possess the leadership skills to build positive relationships and collaborate effectively within a team environment, both internally and externally. Your strong interpersonal and planning abilities will help drive the company forward and contribute to strategic initiatives. As a change agent, your excellent communication skills will enable you to effectively support our system in a dynamic and fast-paced environment.

What’s in it for you? This is an unparalleled opportunity to join a winning organization during an exciting time of transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on the future of McDonald’s franchisees.

Job Responsibilities:

Principal accountabilities include, but are not limited to:

Recruitment

• Identify and Source Candidates: Utilize various channels to identify potential franchisees, including networking events, industry conferences, and online platforms. Collaborate to understand recruitment needs and develop localized recruitment strategies.
• Act as an Advocate for Diversity and Inclusion: by recruiting diverse talent externally.
• Evaluate Prospects: Assess the qualifications, financial strength, and alignment with McDonald's values of prospective franchisees.
• Conduct Interviews: Lead interviews and discussions with candidates to understand their goals, experience, and suitability for franchising with McDonald's.
• Provide Information: Educate candidates about the benefits and responsibilities of owning a McDonald's franchise, including operational requirements and support systems.
• Facilitate Onboarding: Guide approved candidates through the onboarding and training program, ensuring they have the necessary resources and support to become successful new franchisees.
• Strategic Trusted Advisor: Partner with regional field teams and other departments to educate and mentor them on the recruitment process, interview techniques, and selection criteria while managing the flow and quality of candidates.

Reporting and Analytics

• Lead and Track Initiatives: Monitor the success of strategic recruiting initiatives through monthly reports.
• Measure Efficiency: Evaluate the effectiveness of recruiting, diversity programs, and vendors to identify areas for continuous improvement.
• Additional Projects: Undertake additional projects and responsibilities as modified and developed over time.

Additional Responsibilities

• Collaborate with Technology and Global Teams: Work with the technology team and global teams on the development of new processes, tracking tools, and systems.
• Enhance Training Programs: Work closely with the franchising team and field team to build and continuously improve a consistent nationalized training program.

Qualifications

The ideal candidate will possess the following skills and qualifications:

• 2+ years of experience in recruitment, sourcing, and talent acquisition: Demonstrated track record in identifying and hiring top talent.
• Previous franchising experience and/or new business development and sales is an asset.
• Outstanding written and verbal communication, presentation, marketing, and influencing skills: Essential for communicating effectively with individuals from diverse backgrounds and building new partnerships.
• Strong relationship-building skills: Proven ability to collaborate across different organizational levels and deliver results.
• Well-organized with excellent multi-tasking and prioritizing skills: Capable of managing multiple projects simultaneously, meeting tight deadlines while maintaining professionalism and attention to detail.
• Technologically savvy with excellent computer skills: Proficiency in using digital tools and managing recruitment processes.
• Critical thinker: Ability to work independently and while keeping stakeholders informed in a timely manner.
• Willingness to travel (20%): Flexibility to travel as needed for meetings and events.
• Bilingual in English and French: Although not a requirement, this would be a definite asset in the role.

Additional Information

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.