Foundational Governance - Assistant Vice President

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

The Transformation Office, Process Intelligence Platform Team is responsible for managing our BPM Platform, a key tool that serves as the central catalogue for the company's global operations. This team is responsible for overseeing and maintaining this platform, which houses, manages, and provides valuable insights into Citco's wide array of products, deliverables, and tasks on a global scale. By effectively managing the BPM Platform, the team ensures that Citco has a comprehensive and up-to-date view of its operations, enabling informed decision-making and streamlined workflows across the organization. Our work involves continually refining and optimizing the platform to meet the evolving needs of the business and providing crucial data-driven insights that drive efficiency and innovation throughout Citco's global network.

About You:

• Bachelor degree in a related field
• 5+ years in Project Management experience with demonstrated responsibility and ownership of projects, preferably in financial domain
• Experience collaborating with a team distributed across the globe
• Self-starter who can demonstrate taking initiative and ownership in current role
• Proven time management capabilities
• Excellent communication, organizational and presentation skills
• Advanced MS Office suite skills in particular Excel, PowerPoint & Outlook
• Assets/nice-to-haves:
• Experience in the fund administration industry
• PMP Certification
• Lean Six Sigma Certification
• Experience with Agile delivery methodologies
• Experience with BPM tools, Visio, SmartSheet, Qlik, PowerBI, Databricks
• Understanding of how BPM, CRM and BI tools operate

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Your Role:

The Foundational Governance AVP will be an essential member of the Platform Governance Team, responsible for capturing, governing, and maintaining the standard service catalogue across various line of business within Citco. The AVP will collaborate with Process Owners and business unit representatives to ensure accurate capture of our gold standard and client deviations while digitizing them in our platform tool while adhering to our governance model.

• Coordinate end-to-end release cycles for new features and improvements
• Facilitate effective communication by scheduling and coordinating meetings, preparing and distributing meeting minutes and managing action items
• Lead discussions with stakeholders to brainstorm solutions and assess feasibility
• Collaborate with various resources in multiple locations and time zones.
• Ensure risks and issues are identified, tracked, and escalated
• Identify and document detailed requirements as required for initiatives
• Assist in platform testing and review of configurations and new developments
• Support process improvement initiatives across the organization
• Stay updated on evolving business needs to refine and optimize the platform accordingly
• Ensure best practice/Industry standards (set by Citco) are being followed
• Ensure proper organization and access management for digital resources
• Contribute to data-driven insights for informed decision-making
• Foster a culture of collaboration, continuous improvement, and excellence