food service supervisor

Education

• Secondary (high) school graduation certificate

Work Setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Physically demanding

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for Persons with Disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers

• Applies hiring policies that discourage age discrimination

Supports for Visible Minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities