food service supervisor

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Coffee shop

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people
• Food and beverage servers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

• 1 year to less than 2 years