food service supervisor

Experience: 1 year to less than 2 years

Work setting:

• Coffee shop
• Fast food outlet or concession
• Restaurant

Tasks:

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Supervision:

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Work conditions and physical capabilities:

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Other benefits:

• Free parking available
• Learning / training paid by employer