Food Service Assistant - Retail

Overview

FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area’s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area. In addition, FirstHealth has received numerous accolades for its patient care and outcomes, including recognitions from Healthgrades, U.S. News & World Report, and Becker's Healthcare.

Responsibilities

• Ensures that each station on the hotline is set up to proper specifications prior to meal period.
• Ensures that all temperature logs for their station are complete per requirements.
• Recognizes that departmental success is measured against its capacity to provide sound customer service.
• Shows respect and courtesy for all patients and customers by listening attentively to ideas and suggestions, showing concern for customer needs, directing customers to appropriate resources, assisting with problem resolution, and following up to ensure customer needs have been met.
• Understands and demonstrates excellent customer service behaviors to internal and external customers.

Qualifications

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of the position.

Education/formal training/licensure/certifications/experience:

• High School Diploma Preferred
• Previous food service experience preferred.

Additional Skills:

• Strong reading, writing, and communication skills.
• Strong customer service skills are essential to job function.

Working Conditions:

• Potential risk of exposure to communicable diseases and/or blood/body fluids.
• Exposure to hazardous chemicals and/or cleaning agents.
• Weekend, holiday, and/or rotating shifts and/or positions.
• Institutional kitchen operation, tray line service.
• Exposure to a wide range of temperatures.

Physical Requirements:

• Ability to lift 40 pounds.
• Ability to withstand excessive standing, bending, walking, and reaching.
• Sound flexibility, manual dexterity, and hand/eye coordination are essential to job function.