Food Runner (Cook 1) - City Cruises DC

City Experiences is seeking Food Runners (Cook 1s) to join our 2025 team for our City Cruises operation in Washington, DC

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The successful Food Runner will be friendly and efficient while providing buffet maintenance and replenishment, running food from galley to appropriate areas, and assisting in the routine cleaning of galley and buffet areas.

• Inspect food preparation and service areas to ensure observance of safe, sanitary food-handling practices
• Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system
• Prepare high-quality food following prescribed recipes and production specifications
• Receive and organize hot line food orders; portion, arrange, and garnish food for service
• Receive and store food and supplies using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products
• Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors
• Greet guests as they enter the premise
• Describe dishes to guests
• Deliver food to the expediting station
• Maintain buffet areas in accordance with food runner training manual
• Monitor and maintain buffet food and supplies throughout service
• Stock hot boxes on the deck with ample food for service according to par levels
• Complete Buffet Maintenance Checklist and present to manager for review
• Maintain safety and cleanliness of galley and service areas
• Efficiently and promptly deliver hot and cold food items to the dining cabin from the galley
• Set up and organize holding ovens and cold holding areas for service
• Assist in serving starting and dessert courses to guests
• Be prepared to begin work at scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Additional job duties as assigned

Requirements & Qualifications:

• At least one (1) year previous kitchen/culinary experience preferred
• High school diploma or equivalent preferred
• Energetic and enthusiastic personality essential
• Will be closely supervised; must be able to take direction
• Must be able to effectively understand and convey written and verbal information to coworkers and guests
• Must possess a service orientation – actively looking for ways to help others
• Will work for extended periods without sitting
• The nature of the work may be strenuous, and the work environment may be warm
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods
• Will be required to be available for work on all major holidays
• Must meet minimum state age requirements