Food Rescue Administrator - Second Harvest

Elevate Your Career and Impact at Second Harvest

Location: Etobicoke, ON

Date: September 2024

Department: Food Recovery & Partnerships

Reports to: Director of Food Recovery & Logistics

Status: Full-Time

Salary: $52,000-$57,000 Per Annum Plus Benefits

Time Required on-site: 20% (approximate)

The Opportunity Awaits—Where Passion Meets Impact!

Are you a detail-oriented professional looking to make a meaningful impact on food security? At Second Harvest, Canada’s largest food rescue organization, we are more than just a leader in perishable food redistribution. We are innovators dedicated to reducing food waste and providing food for communities in need across Canada.

Your experience in data management and client service has prepared you for a role that combines precision with purpose. Now, you're ready to bring your skills to a mission-driven organization where every task contributes to a bigger cause.

Enter Second Harvest…

Think we're just about redirecting food surplus? Think bigger.

Here's why Second Harvest is your next career leap:

1. Pioneers in food rescue, we are a renowned leader in perishable food redistribution across Canada.
2. With a mission fueled by a no-waste, no-hunger ethos, we're not just changing the game—we're rewriting the rules.
3. Our strategic approach aligns with the United Nations’ Sustainable Development Goals (SDGs), making every day a step towards global change.

The Role:

As the Food Rescue Administrator, you will play a crucial role in supporting our food recovery initiatives by managing the administrative functions that underpin our operations. You will ensure that data is accurately tracked, donor relationships are nurtured, and our food recovery goals are met with precision.

Your Impact:

1. Track and reconcile program and food data across multiple platforms, including Microsoft Dynamics 365, Flowfinity, and Raiser’s Edge.
2. Maintain up-to-date food donor contact records and support outreach initiatives, including contact list generation for campaigns.
3. Monitor shared food donor inboxes, triaging issues and opportunities to the appropriate team members.
4. Manage the gift-in-kind receipting process for food donations, collaborating with key stakeholders to ensure accurate and timely processing.
5. Analyze data and trends to enhance food recovery effectiveness, helping the team surpass annual foodraising targets.
6. Create purchase orders and ensure invoices are tracked to the correct budget codes in collaboration with the Finance & Business Intelligence teams.
7. Support travel plans and conference administration for the Food Rescue Operations team.
8. Collaborate with various departments, including Philanthropy and Finance, to align food recovery operations with organizational goals.

Who You Are:

1. Meticulous Data Manager: Your keen attention to detail and proficiency with data entry and reconciliation ensure nothing falls through the cracks.
2. Tech-Savvy: You’re highly proficient with Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP, XLOOKUP), and have a strong interest in mastering CRM systems like Microsoft Dynamics 365 and Raiser’s Edge, as well as GIS mapping software (ESRI, QGIS, etc.).
3. Client-Focused Communicator: You excel in building and maintaining relationships, with a strong focus on delivering exceptional customer service to our food donors.
4. Adaptable & Independent: You’re a self-starter who thrives on managing multiple tasks and priorities independently while keeping the team informed.
5. Collaborative Problem-Solver: You bring a solutions-focused mindset to your work, ensuring seamless coordination across teams and departments.

Bilingualism (French and English) is an asset, and we encourage candidates with proficiency in both official languages to apply.

About the Perks:

1. A competitive salary paired with a robust benefits package.
2. Professional growth in a role that makes a real difference.
3. Flexible work hours and a commitment to work-life balance.

Apply For This Role:

Ready to lead at the forefront of food security and sustainability? Join us at Second Harvest and be part of a team that's not just meeting the standard but setting it. Apply today and be the change you want to see in the world.

Second Harvest is committed to fostering a diverse and inclusive work environment. We strongly encourage applications from all qualified individuals, especially those from equity-deserving groups, including racialized persons/persons of color, Indigenous peoples, women, persons with disabilities, and members of the LGBTQ2S+ community.