food counter attendant

Experience: 1 year to less than 2 years

Work Setting: Coffee shop

Tasks:

1. Address customers' complaints or concerns
2. Train staff in job duties, sanitation and safety procedures
3. Supervise and co-ordinate activities of staff who prepare and portion food
4. Prepare and submit reports
5. Prepare budget and cost estimates
6. Maintain records of stock, repairs, sales and wastage
7. Establish methods to meet work schedules
8. Establish work schedules
9. Estimate ingredient and supplies required for meal preparation
10. Ensure that food and service meet quality control standards

Supervision:

1. Food service counter attendants and food preparers
2. 5-10 people

Work Conditions and Physical Capabilities:

1. Fast-paced environment
2. Physically demanding
3. Standing for extended periods
4. Work under pressure
5. Combination of sitting, standing, walking