HOURS: Monday - Friday, 8:30am - 5:00pm (37.5 hours per week)
REPORTS TO: Housing First Team Lead
“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”
Reporting to the Housing Choice Program Manager, the Follow Up Support Worker manages a caseload of previously homeless individuals and/or families to maintain their housing by supporting them in accessing community resources and services to meet both their basic and complex needs. The Follow Up Support Worker will work in partnership with the landlord and other agencies as necessary to ensure a coordination of services.
As part of Alberta’s Ten-Year Plan to End Homelessness and in collaboration with Homeward Trust Edmonton, the Follow-Up Support Worker serves as a vital member of Boyle Street Community Services’ Housing First team. The Housing First program provides a twelve-month intensive case management approach designed to support individuals and families experiencing chronic homelessness and facing multiple barriers to securing permanent housing.
The purpose of this role is to help these individuals maintain their housing status once they obtain a degree of independency. The FSW is responsible for helping clients access services and programs that help their short-term and long-term needs. The FSW should engage routinely with clients to ensure their needs and interests are being met by the services provided while also fostering an environment for clients to harness skills and habits that will aid in the betterment of their quality of life.
“We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force.”
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients.
Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly by using preferred pronouns. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street's COVID-19 policy, all new hires are required to be fully vaccinated with the third booster dose. Proof of full vaccination by means of immunization records from AHS, letter from a physician, or other health care provider is required prior to starting with BSCS.
Boyle Street Community Services aims to foster a work environment that is rich with Indigenous culture, teachings, ceremonies, and activities- as a reflection of the communities we serve and the land we reside upon.
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and LGBTQ2S communities.