Service Delivery Manager

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About the Role

Midland Brick is seeking a highly skilled and customer-focused Fleet Manager with a passion to lead and oversee all aspects of safety, performance and continuous improvement.

With a focus on optimisation and collaboration, you will have strong leadership experience in operational, compliance and financial management to ensure risk is managed and our experienced team continue to develop and thrive.

Key Responsibilities

• Effective leadership and development of a team of company drivers/vehicles, sub-contractors, and fleet controllers.
• Manage Main Roads Compliance, Governance & successful Audit outcomes.
• Championing a strong safety culture and ensuring adherence to WA Fatigue Guidelines and workplace safety policies.
• Providing leadership, initiatives and risk management strategies on all matters Safety related.
• Ensuring Fleet of Assets are optimised to meet customer commitments.
• Ensuring the Fleet Department meet budget expectations.
• Assist agreement negotiations with sub-contractors.
• Development of a suite of KPI’s with a focus on continuous improvement.
• Preparing company Safety statistics monthly and leading Monthly Toolbox / Safety Meetings.
• Maintain current Fleet and supportive Systems.
• Overseeing and supporting maintenance programs for all assets.
• Conducting pricing model reviews and preparing quotes for regional deliveries.
• Leading training programs, coaching, and performance management for drivers.
• Acting as the key liaison between drivers, supervisors, customers, and management.

Skills and Experience

• Extensive experience in transport, compliance and accreditation management at a senior level.
• Strong leadership, procedural and financial management experience.
• Demonstrable experience developing a strong safety culture, including implementing strategies to ensure compliance and safety initiatives to drive business excellence.
• Strong knowledge of regulatory requirements, accreditation processes, and industry best practices.
• Exceptional stakeholder engagement and communication skills, with the ability to influence at all levels.
• Advanced analytical and problem-solving skills, with a can-do, proactive approach to risk mitigation and continuous improvement.

What We Offer

• In-house training in a supportive team environment.
• Access to BGC’s new referral program.
• Extensive employee benefits, including corporate discounts and wellbeing initiatives.
• Permanent long-term position based in Perth.
• Salary sacrifice and novated lease options.
• Approachable management and inclusive team culture.
• Recognition for outstanding work.
• A close-knit team that values each member's contributions.

About the Company

Backed by over 60 years of experience in the building industry, BGC operations span manufacturing through to construction. With integrated businesses across construction and manufacturing, we work towards building the future for more Australians.

The iconic Midland Brick is one of BGC Australia’s well-known and trusted brands, supplying bricks, pavers, blocks, and roof tiles to thousands of building and construction companies and individuals. Midland Brick operates four manufacturing sites and four retail sales centres. As a proudly Western Australian-owned company, Midland Brick’s success has been driven by our product innovation, unrivalled industry knowledge, and genuine commitment to customer service.

At BGC, we are committed to a workplace culture that is inclusive, where everyone, regardless of cultural and ethnic background, age, gender, disability, or sexual orientation, feels safe at work and has opportunities to contribute, develop, and thrive. We work better, together.

How to Apply

If you would like to be considered for this role, please click on the "Apply for this job" button.

You must have the right to live and work in Australia to apply for this role.