First Line Prevention Intake Coordinator

Title: First Line Prevention Intake Coordinator

Start Date: January 2025

Term: Fulltime

Accountable to: Listuguj Community Social Services Directorate

Summary of Function:

The intake coordinator will serve a pivotal role in the delivery of Listuguj Community Social Services Directorate (LCSSD) as the first point of contact for referrals from various community agencies/directorates. The Intake Coordinator will direct/triage service for families (i.e., home visitation/case management). We are seeking a motivated, dedicated individual with an interest in data entry/maintenance of both administrative and clinical responsibilities. Previous experience with intake coordination, home visits, and community-based service knowledge is strongly recommended. Knowledge in child maltreatment, family issues, and a strong sense of confidentiality is essential.

Job Duties:

1. Organize, plan, analyze, and prepare for case management meetings/referrals to relevant community resources as needed.
2. Provide information to families on the role of First Line Prevention Support Service (FLPSS) and the obligations of the family in working collaboratively from the FLPSS model.
3. Ensure that referrals are directed to the Manager of Clinical and Family Services (Youth Protection), Manager of Prevention Services, and Family Centered Circle Manager as required.
4. Maintain and update database and statistical management for reporting purposes.
5. Possess strong communication and evaluation skills to interview clients and obtain case history and background information.
6. Assist clients in sorting out options and developing plans of action while providing necessary support and assistance.
7. Prepare intake reports monthly, ensuring follow-up is maintained, and files are opened and closed in a timely manner.
8. Be knowledgeable of community agencies to liaise with partners and identify additional or alternative services, providing referrals, information, and resources to navigate social services.
9. Assist with administrative tasks, address intake discrepancies within the FLPSS organization, and assist management in improving intake procedures.
10. Collaborate and report to the Manager of FLPSS and/or Manager of Clinical and Family Services.
11. Maintain a supportive and non-judgmental environment for clients.

For a complete job description please contact: LMGJOBS@listuguj.ca

Requirements:

1. Minimum of two years’ experience in human services program delivery or a Youth Program Diploma or related field of studies.
2. Some case management or related work experience within the social services field is appreciated.
3. Strong written and communication skills as well as proficiency in word processing systems.
4. Ability to pass a criminal background check.

Submit Confidential Applications, Resumes, and References to:

LMG Human Resources

17 Riverside West,

Listuguj (Quebec) G0C 2R0

LMGJOBS@listuguj.ca

DEADLINE FOR APPLICATION IS CLOSE OF BUSINESS

Monday January 27, 2025