Financial Management:

The Administrator is responsible to meet the Ministry of Long Term Care pre-occupancy requirements to start the operation of this home. Thereafter he/she will be responsible for the overall operation and coordination of safe, resident focused, effective systems and activities necessary to operate the Long Term Care Home, while ensuring compliance with all applicable legislations, standards and requirements.

The Administrator is in charge of the Long Term Care Home (“Home”) and be responsible for its management and day-to-day operation.

Leadership:

• To provide leadership, uses critical thinking, and manages all aspects of operations of the assigned Long Term Care Home.
• To lead the team to establish goals and objectives that aligns with the organization operations plan and strategic directions.
• To implement plans to achieve the set goals and outcomes and develop improvement plans as required.
• To establish effective community relationships by representing the Home and interpreting its purpose, policies and philosophy, and by participating in the work of related professional and community organizations, such as the Advantage Ontario.
• To ensure the Home meets or exceeds all requirements of the LTCHA, Ministry of Long Term Care standards, along with all other Provincial or Municipal statutes and legislations which are applicable to the operation of the Home.
• To be responsible for all other duties of the Administrator as detailed in Fixing Long-Term Care Act, 2021 and required by Mon Sheong Foundation from time to time.

Management Functions:

• To implement all policies of Mon Sheong Foundation.
• To study and interpret all relevant legislation and Provincial policy guidelines as to programs, operating standards and financial cost sharing agreements.
• To program a staffing pattern and organizational structure commensurate with the purposes of the Home to meet the needs of residents within the appropriate resources.
• To understand and implement all provisions of relevant legislation including Fixing Long-Term Care Act, 2021, adhere to all regulations made under the Act and maintain up to date policy manuals ensuring adherence to regulations.
• To be responsible for formulating, maintaining and periodically reviewing the Policy and Procedure Manual of the Home.
• To work jointly with the Medical Director, Home Physician(s), Program/ Social Service Coordinator, the Director of Resident Care, Contracted Service Providers to effect and maintain a high standard of resident care.
• To ensure resident admitted to a facility receive quality care consistent with the Home’s Mission, Service Philosophy Policies and Procedures.
• To discuss the social dimensions of care services for the residents with the Home’s staff, medical and paramedical personals and volunteers to effect and maintain a high standard of resident care.
• To develop formal structures for accountability for each manager responsible for the different service areas to ensure standards are maintained and risk management issues are investigated, reported, corrected and prevented.
• To maintain a continuous relationship with the Ministry’s and other applicable government personnel and officials.
• To administer, lead, direct, organize and co-ordinate all activities of the Home through the delegation of duties to appropriately qualified individuals responsible for the different operational areas.
• Manage and provide oversight on all contractual agreement for the Home.
• Interface with agencies, contractors and departments on matters regarding the solicitation, contract award process, contract disputes and monitoring.
• To follow up on all contract evaluations by regular meetings and/or as required renewals, modifications, notices and terminations.
• Monitors Agency performance to ensure contract compliance to meet the applicable Acts, regulations and standards.
• To regularly schedule meetings with management staff for purposes of providing leadership, direction, communication, liaison and support towards achievement of the Home’s objectives.
• To encourage staff to participate in seminars and conferences of all types this may benefit residents and/or the Home.
• To ensure all Human Resources related issues, including hiring, termination, grievances and labour relations issues, are aligned to Human Resources and Organization standards and practices.
• To ensure effective labour relations in collaboration with Human Resources, and participates in labour management, grievances, mediations, arbitrations and negotiations.
• To manage employee performance, and skill development activities.
• To promote effective communication and a healthy work environment to achieve a high level of employee satisfaction.
• To ensure Occupational Health and Safety policies, programs and practices are implemented, and maintained.
• To ensure that employees are following health and safety policies, procedures and regulations.
• To coordinate the Home’s Quality Improvement activities and to function as the Home’s Risk Manager.
• To be responsible to the Senior Administrator in any other related businesses.
• Other duties may be assigned from time to time.
• To prepare the annual operating and capital budget in co-operation with department heads and implements appropriate financial management, which includes an effective system for ongoing internal financial control.
• To ensure that annual budgets are prepared with all department heads with finance department to meet the needs of the operation, the health and safety of residents and staff.
• To be responsible for the general financial affairs of the Home, including the purchasing of major equipment and the development of a comprehensive program of insurance in consultation with the Senior Administrator and the Corporate Office.

Relationship with Residents and Families:

• To work with all departments to maintain an open door policy when communicating with residents and families to meet their needs.
• To ensure there is effective and meaningful communications. To respond to Resident Council and Family Council within a required timelines under the Long Term Care Home Act and regulations.
• To encourage involvement with the Home’s affairs and activities as appropriate.

Qualifications:

• Managerial experience in facility based or community based long-term care services.
• A post-secondary degree from a program that is a minimum of 3 years in duration, or a post-secondary diploma in health or social services from a program that is a minimum of 2 years in duration.
• At least 3 years working experience, (i) in a managerial or supervisory capacity in the health or social services sector, or (ii) in another managerial or supervisory capacity, if he or she has already successfully completed or, is enrolled in, a program in long-term care home administration or management that is a minimum of 100 hours in duration of instruction time.
• Completion of a course/ certification program on long-term care management recognized by the Ontario Ministry of Health and Long-Term Care or eligible and willing to seek qualification.
• Demonstrated leadership, communications skills, financial management and administrative abilities.
• Demonstrated resident-centered care and be able to lead the home’s Quality and Risk Management program. Excellent verbal and communication skills.
• Bilingual – English and Chinese (Cantonese, Mandarin as asset).
• Good knowledge of current trends and legislation in Long Term Care.