Finance Manager

Our mission? To power measurable employee engagement worldwide. And we’d love for you to join us!

Imagine being part of a team of brilliant minds, all shaping the future of workplace communication. Here at ContactMonkey, we’re not just sending out traditional emails with our internal comms software; we’re changing the way companies connect and communicate with their people. Brands like IKEA, Roku, KMPG, and countless others are using our solution to transform employee engagement.

Our all-in-one platform—featuring a drag-and-drop email builder, engagement tools, and analytics—makes it easy for businesses to create, send, and measure their internal email campaigns directly within Outlook or Gmail. This way, internal communications go from being ignored to binge-worthy, sparking more opens, clicks, and conversations.

About the job - Finance Manager

Join the Finance Team, where you’ll have the opportunity to shape the financial backbone of our growing company while helping us stay agile in a rapidly changing market. Our Finance Manager doesn’t just crunch numbers; we turn data into actionable insights that drive strategic decisions and unlock growth opportunities for our business and its customers!

In this role, you’ll report to our CFO and work towards redefining our financial processes and goals alongside the Finance Team, who strives for excellence every day.

Your impact

As Finance Manager, you will work directly with the CFO to drive financial excellence, streamline operations, and help shape the company’s financial future. You’ll have the opportunity to make a significant impact in building the financial infrastructure, core processes, and drive operational efficiency and compliance of the business. You’ll lead our financial accounting and compliance operations, working closely with our external bookkeepers, department leaders, and senior management. This is a hands-on role, focused on improving processes, driving financial accuracy, timeliness, and visibility, while supporting our ambitious growth trajectory.

Key Responsibilities:

• Accounting & Financial Operations:
  • Responsible for the full-cycle accounting process, (Order to Cash – supported by AR & Billings Specialist, Purchase to Pay, Record to Report) and ensuring compliance with various accounting and tax standards.
  • Own and manage the day-to-day accounting operations, including billings, cash collections, payables, credit cards, payroll support, and the monthly close process, in collaboration with external bookkeepers.
• Process Improvement & Automation:
  • Enhance and automate workflows for accounts payable, invoicing, Annual Recurring Revenue (“ARR”) tracking, and cash collections to improve efficiency and accuracy.
  • Implement best practices and scalable policy solutions to support the company’s growth while improving operational maturity & efficiency.
• Financial Reporting, Visibility & Strategy:
  • Partner with the CFO and other department leaders to improve financial transparency and enable informed decision-making.
  • Develop tools and reports that enhance accountability and financial management across all departments.
  • Provide insights and recommendations for improving financial and/or operational performance.
  • Support the long-term financial planning and budgeting processes.
• Compliance Management:
  • Lead finance projects and initiatives such as banking and treasury management and sales tax compliance.
  • Manage and support the financial audit, ensuring timely preparation of working papers, reports, and responses to audit requests while liaising directly with auditors.

How you can stand out

• Bachelor’s degree in Accounting, Finance, or a related field; CPA designation preferred.
• 5+ years of progressive experience in finance or accounting roles, ideally with 2+ years experience in SaaS or high-growth environments.
• Proven ability to manage and improve financial processes, with hands-on experience in process automation and system implementations.
• Familiarity with accounting software and tools; experience with SaaS-specific platforms is a plus (Salesforce, Xero, Float, Maxio etc.)
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills to work effectively with cross-functional team members at various levels.

What we bring to the table

100% employer-paid benefits and a health spending account from day one

Work from anywhere in the world for up to 6 weeks

Stock option plan for a stake in our success

Generous vacation package to take well-deserved breaks

Personal development budget to fuel your growth

Summer Fridays in July and August (enjoy that extra long weekend)

One personal day and one volunteering day to give back to the community

Five health days per year

Beautiful downtown Toronto office for hybrid work—stocked with all the best snacks

Who We Are

We’ve been on an explosive growth streak over the past few years, and we’re not slowing down anytime soon. Here’s a bit of what we’re proud of:

• Ranked by the Globe & Mail as one of Canada’s fastest-growing companies
• Recognized in 2023 Deloitte Technology Fast 50 awards for the highest revenue growth over the past four years
• Recognized in 2023 Deloitte Technology Fast 500 as one of the fastest-growing companies in North America
• Raised a record $55 million Series A financing for a Canadian tech company in 2023

Our values

As we pursue our mission, our core values shape who we are and guide everything we do. Here’s our manifesto:

• Driven by curiosity: We solve challenges through continuous learning.
• The best ideas win: We thrive on collaboration—there’s no room for ego.
• Bias for action: We act like owners, decisively making things happen.
• Performance matters: We hold ourselves accountable to our ambitious goals.
• Customer success is our success: We're dedicated to helping our community thrive.
• Stay playful: We don’t take ourselves too seriously and believe in enjoying the journey.

Diversity is our strength

At ContactMonkey, we are building diverse products and we need a diverse team to do that. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

We are committed to creating an accessible experience for all candidates. If you require any accommodations or adjustments during the interview process or beyond, please inform us, and we will work with you to ensure the necessary support is in place. We are continually striving to enhance our accessibility practices and welcome any feedback or suggestions on how we can better serve candidates with accessibility.

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