Field Technician (Maple Ridge BC)

At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse team of more than 13,000 across the world.

It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

We are excited to announce an opportunity for a Field Technician with the Orica Digital Solutions team based in Maple Ridge, BC. You'll play a crucial role in supporting our projects both locally and internationally. This includes commissioning, maintaining, troubleshooting, decommissioning and collecting data from geotechnical instruments. This role reports to the Maple Ridge Support Supervisor.

You will have the opportunity to support our worldwide customers both remotely and on-site, with travel up to 60%.

SPECIAL NOTE: All employees working at customer sites must adhere to the drug and alcohol policy and successfully pass drug & alcohol testing prior to employment.

You will provide unparalleled support to our customers and be responsible for the technical quality and accuracy of your work. You are a customer-focused, team-oriented, organized, detail-oriented, technically competent self-starter with a strong work ethic and well-developed problem-solving skills. You are positive and curious with a desire to learn and grow.

1. Spearhead communications directly with customers to relay technical knowledge and troubleshoot issues customers may have.
2. Perform installation, testing, calibration, commissioning, repair, maintenance and decommissioning of geotechnical instruments. Types of instruments include:

• Piezometers (vibrating wire, pneumatic and standpipe)
• Extensometers
• Inclinometers
• ShapeArrays (SAAs)
• Settlement cells/plates
• Flumes, flow meters
• Survey markers/monuments
• Temperature sensing cables
• Load cells

1. Assist with technical supervision of related construction activities.
2. Support documentation, including installation reports and commissioning records. Submit data and documentation timely.
3. Follow and contribute to installation procedures and execution plans.
4. Provide remote and on-site support to customers worldwide to resolve geotechnical instrument issues.
5. Travel to site to perform or remotely lead third party and customer activities including: installation, configuration, and servicing of data logging and networking equipment; supervision and/or installation of geotechnical instruments and sensors; troubleshooting and repair of malfunctioning and/or damaged systems.
6. Manage customer tickets, remotely troubleshoot customer issues and proactively identify field visit requirements.
7. Provide remote and in-person training to customers to meet their needs in Software and Equipment knowledge.
8. Adhere to strict safety protocols.
9. Work outdoors in various weather conditions (-40°C to +40°C).
10. Other duties as assigned by the manager.

• At least 6 months to 1 year of experience in the collection of manual and automated data from various types of geotechnical instrumentation, including Standpipe Piezometers, Vibrating Wire Piezometers, Pneumatic Piezometers, Inclinometers, and Extensometers.
• Strong aptitude for customer service and field support.
• 1-3 years of experience with geotechnical and civil instrumentation (inclinometers, extensometers, piezometers, etc.), telemetry, electronics, communications, construction, or other similar disciplines is preferred.
• Familiarity with geotechnical site investigations (preferred).
• Strong safety commitment.
• Customer-focused with superior written and verbal communication skills.
• Organized, resourceful, detail-oriented, strong work ethic, problem-solver.
• Valid Class 5 driver's license with a clean record.
• Willing to travel up to 60% of the time as needed, including working in remote locations.
• The role requires the ability to travel internationally, including to the United States. Candidates must be eligible to enter the U.S. and meet any necessary travel or work authorization requirements.
• Able to work outdoors for extended periods in extreme weather when on site.

• Location: Based in Maple Ridge, BC
• Work Schedule: Monday through Friday
• Travel: Travel and accommodations are provided for work at remote sites. Competitive pay, including overtime and discretionary bonus.

• Diploma or degree in Electronic, Electrical, Mechanical, Civil, Mining or Geotechnical Technology, or a relevant technical field. A Civil/Electrical/Electronics/Mining/Geotechnical Engineering degree will be considered an asset. Eligible to register with ASTTBC (preferred).

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character
* Strong stakeholder management, interpersonal & communication skills
* Self-aware and open to feedback
* Work effectively across business units
* High level decision-making ability
* Able to manage multiple tasks within deadlines and work independently

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Compensation
• Full-Time Salary
• $60,000 - $80,000 based on experience

(Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future.

Employee Benefits (Full-Time Position)
• Company events
• Extended health care
• Dental care
• Vision care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.