Field Service Technician

Position Overview

Amada, a global leader in the machine tool business, is currently seeking a Field Service Technician in the Montreal South Shore area, and offers a competitive compensation package with benefits and a signing bonus.

The successful candidate would be responsible for the installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers machinery running and provide our customers with the high quality service that they expect and deserve. Must have a passport and be willing to travel to service our customers and for training.

Duties and Responsibilities

1. Talk to customers and schedule service calls.
2. Install, troubleshoot and repair CNC Machines.
3. Train customers on operation and maintenance of machines.
4. Communicate effectively with customers, co-workers and supervisors in person, by telephone, email, etc.
5. Read electrical, hydraulic, pneumatic and parts diagrams.
6. Order parts for customers.
7. Work productively both independently and in a group.
8. Learn quickly in both classroom and on-the-job training.
9. Learn independently by studying manuals and machinery you are exposed to.

Qualifications

1. Knowledgeable with Microsoft Office.
2. Very comfortable with mechanical assemblies (able to identify mechanical problems and take apart and rebuild assemblies).
3. Possess valid Class G driver’s license and a reliable vehicle.
4. Ability to do some heavy lifting.
5. Have a valid passport and be willing to travel to service our customers and for training.
6. Post-Secondary education in a related field.
7. Bilingual.

Other Skills or Assets

1. Knowledge of sheet metal fabrication.
2. Experience with CNC machinery.
3. Experience with Fanuc CNC controls or Lasers.
4. Any related licenses, degrees, or certificates.
5. Advanced knowledge of PCs including networking.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

While we appreciate all inquiries, only candidates selected for an interview will be contacted.

Amada Canada Ltd. is an equal opportunity employer.

If you require any reasonable accommodation please contact us. Requests for accommodation will be considered on a case-by-case basis.

Job Types: Full-time, Permanent

Pay: $70,000.00-$84,000.00 per year

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday
• No weekends
• Overtime

Experience:

• CNC machinery: 1 year (preferred)

Language:

• English (preferred)
• French (preferred)

Licence/Certification:

• Passport (required)
• Driver's License (required)

Willingness to travel:

• 50% (required)

Work Location: On the road