24630 Work Experience Trainee-Retail (PT)

Aurora, ON, Canada ● Richmond Hill, ON, Canada Req #4466

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail, and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart, and more! Have you ever done any home improvement projects? If so, you likely know our products.

The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Job Summary

The Field Service Representative (Service Detailer) provides hands-on service to Big Box Retail stores, setting up H. Paulin brand displays, ensuring adequate stock levels, and resolving day-to-day customer and store issues.

Essential Job Functions *

1. Visits designated stores weekly, merchandising inventory, sorting bins, and attending to general housekeeping duties.
2. Prepares & processes new orders using company-issued equipment.
3. Brings issues and discrepancies to the attention of the appointed store representative.
4. Works as a liaison between designated stores and Hillman Canada head office.
5. Travels between stores in the selected region.
6. Performs other tasks as assigned by management.
7. Follows the store safety rules and works in a safe and healthy manner.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, unsafe work practices, and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

1. 1-3 years in a retail vendor or big box environment or related experience.

Competencies – Knowledge, Skills, and Abilities

1. Excellent computer skills (MS Office), specifically MS Excel and Outlook.
2. Strategic thinker, good communicator, and exceptional problem solver.
3. Performs functions with a sense of purpose and a degree of urgency.
4. Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
5. Strong interpersonal skills with an emphasis on teamwork.
6. Excellent organizational, analytical, and communication skills (oral & written).
7. Organizational Awareness.
8. Planning and Results Orientation.
9. Customer Focus Leadership Communication and Interpersonal Effectiveness.
10. Problem-solving and Decision-making.
11. Teamwork, Creativity, and Innovation Continuous Professional Development.

Operational Equipment

1. N/A

Work Environment and Physical Demands

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Physical Demands

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If you are interested in joining a fun and collaborative work environment, apply today!

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC