Field Sales Specialist - Ocean Freight

Hiring Alert: DHL Global Forwarding is looking for a dynamic and experienced Field Sales Specialist - Ocean Freight stationed in Quebec City to join our team.

As a Field Sales Specialist - Ocean Freight, you'll play a key role in connecting businesses and people through world-class logistics solutions. You'll work alongside a talented and motivated sales team, driving customer satisfaction and profitability while representing a brand you can be proud of.

IN THIS JOB YOU WILL:

1. Develop a strong pipeline and win new Business Opportunities.
2. Plan and manage medium to large sized Business Customers.
3. Maintain customers informed of changing logistics environment, challenges and provide solutions accordingly.
4. Seek and prospect medium to large size customer targets to win new business.
5. Prospect, win, implement, and manage medium to large size Business Customers.
6. Build rapport and trust with customers by being informed about customer’s supply chain needs and ensure extensive knowledge of the market to provide solutions that best suit customer’s needs.
7. Assess the type and size of customer needs.
8. Recommend solutions based on customer needs using industry knowledge.
9. Close business connecting a customer need with a DHL solution and the value it may create for the customer.
10. Regularly review customer churn and retention by conducting joint visits with product teams, trade lane specialists.
11. Participate in workshops with customers - share information on updated regulations, products, etc.
12. Use networks within the various sales channels within DPDHL to collaborate on customers, marketing strategies and offer a full supply chain of services to service customer needs.
13. Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
14. Utilize DGF CRM tool for reporting and analysis.

YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:

1. Extensive knowledge of Ocean Freight products (3 to 5 years’ experience in a similar role).
2. Track record of successful sales results in achieving KPIs.
3. Superior communication and presentation skills, having experience in selling in competitive markets.
4. High degree of self-confidence, organizational skills, initiative, and commitment.
5. Excellent computer skills.
6. Creative, enthusiastic, and dynamic individual who works well in a team environment.
7. Own a vehicle for face-to-face customer visits (approx. 80%).
8. Bilingual (French & English).

YOU’LL BE REWARDED IN MANY WAYS, SUCH AS:

• Belong to a diverse and dynamic culture that promotes inclusion, growth, and development.
• Participate in comprehensive compensation, benefits, and work perk programs.
• Enjoy a flexible, hybrid work environment.

The Freight Forwarding experts since 1815. DHL Global Forwarding, Freight (DGFF) is part of Deutsche Post DHL Group with over 43,000 employees in 101 countries. Our air, ocean, and overland freight forwarding services include standardized transport as well as multimodal and sector-specific solutions, together with individualized industrial projects.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds. DHL is an equal opportunity employer and believes we will gain, through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

We are recognized as a Global Top Employer with 6 regions and 35 countries. Through our people practices, we help our forwarders realize their full potential by accessing in-site training programs, an online platform portal, loads of on-the-job training, and the chance to gain certifications for your role.

DHL Global Forwarding will only employ those who are legally authorized to work in Canada. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. All candidates are required to provide proof of COVID-19 vaccination to be eligible for hire.

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