Fashion Advisor

Reports to: Boutique Manager

Contract: Permanent, Full-Time

Location: Yorkdale Boutique (in Holt Renfrew)

Your role @ Chanel:

As a Fashion Advisor, you are the heartbeat of our Brand. You will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client's expectations in a way that only CHANEL can.

What impact you can create at Chanel:

• Optimizing the client experience according to our Client Service Values, fulfilling the client's needs through genuine, flexible and tailor made service
• Acquire and apply high standards of product knowledge and selling skills to maximize all sales opportunities
• Maintain an awareness of Company, Boutique and personal sales targets and performance, working towards all commercial objectives and goals set
• Assist with regular back of house operations and review alterations and holds as appropriate
• Establish and maintain sufficient knowledge of current merchandising guidelines as well as the ability to maintain set standards at all times
• Ensuring highest standards in all aspect of the sales and after sales service, including positive mindset, flexibility in understanding customer needs, accuracy in capturing data and timely follow up.
• Upholding the image of the Brand as Ambassador by portraying a professional and sophisticated image of personal grooming and etiquette.

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.

What you will bring to the role:

• Luxury retail selling experience preferably in a similar role or customer service setting
• Proven ability to drive and exceed individual and store results
• Proven ability to work in a fast-paced environment
• Excellent communication skills, and the ability to handle multiple tasks simultaneously
• Strong organization and follow-up skills (essential)
• Professional presentation and behavior

You are energized by:

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Appreciation and passion for art, beauty and luxury

What you would gain from this experience:

• The opportunity to work with a fun, creative and passionate brand
• Be part of a collaborative and inclusive team
• Develop strong, lasting relationships with clients

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.