Fairmont Jasper Park Lodge Host

FAIRMONT JASPER PARK LODGE
1 Old Lodge Rd, Jasper, AB T0E 1E0
Pay: $16.46 an hour
Job Type: Full-time

Company Description
Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest.

Job Description
As a Host/Hostess with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

What is in it for you:
- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform
- Discounts on food & beverage/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:
Reporting to the F&B Manager, responsibilities include but are not limited to the following:
- Consistently offer a professional, friendly greeting and engaging service
- Follow outlet policies, procedures and service standards
- Coordinate seating and flipping tables
- Escort guests to their tables
- Organize reservations on a daily basis using Open Table reservation system
- Assist guests regarding food and beverage menu items in an informative and helpful way
- Perform opening, cleaning and closing duties
- Have knowledge of all menu items, garnishes, contents and preparation methods
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
- Follow all safety and sanitation policies when handling food and beverage
- Coordinate wait lists and maximize seating arrangements during peak periods
- Other duties as assigned

Qualifications:
Your experience and skills include:
- Previous guest facing customer service experience required in the last 3 years
- Food and beverage or retail experience
- Pro Serve certificate required
- Previous Point of Sale System experience an asset
- Open Table experience an asset
- Self‑motivated, with the ability to make effective decisions
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Your team and working environment:
- Fast-paced, upscale, luxury hotel
- Close proximity to Marmot Basin Ski Resort in winter and world-renowned hiking trails in summer

Additional Information:
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. We pride ourselves on being an equal opportunity employer, fostering an open and inclusive culture that welcomes everyone.

APPLY TODAY!