Facility Operations Manager

Are you ready to join Western Canada’s leading environmental services team? At KBL, we specialize in delivering inspired environmental solutions across Environmental Projects and Consulting Services, Waste Facilities, and Transportation. As an emerging leader in the industry, we attribute our success to our exceptional team. Safety is our top priority, and we are guided by our core values of accountability, diligence, resourcefulness, and responsibility.

Visit our website at www.kbl.ca to learn more about KBL. We encourage you to apply and join us on this exciting journey!

Position Title: Facility Operations Manager

Reports to: Operations Manager

Department: Waste Services

Location: Yellowknife, NWT

Position Summary

As the Facility Operations Manager, you'll be the driving force behind the smooth and safe operation of our Yellowknife Hazardous Waste Transfer facilities. Reporting to the Operations Manager, you'll bring your expertise in TDG and your knack for leadership to the table. Your day-to-day will be a mix of ensuring everything runs like a well-oiled machine and leading a dedicated team with enthusiasm and precision. You'll be the go-to person for delegating tasks, fostering teamwork, and delivering outstanding customer service. If you thrive on building strong client and vendor relationships while keeping safety and efficiency at the forefront, this role is your perfect match!

Duties and Responsibilities

• Facility Operations & Project Oversight:
  • Handle customer inquiries and complaints, ensuring smooth execution of work and exceptional client service.
  • Oversee daily operations, including planning with the facility supervisor and managing KBL’s health and safety program.
  • Partner with the Operations Manager to keep operations on track, discuss upcoming projects, and maintain open communication on all operational matters.
  • Guide facility staff with training on standard operating procedures, health and safety protocols, and project management techniques.
  • Ensure facility compliance with all regulatory requirements and permitted activities.
  • Collaborate with clients, vendors, and regulatory bodies to define project requirements and scope, ensuring clear and effective communication.
  • Provide accurate quotes and estimates for facility and project work, aligning with company margin goals. Submit detailed project reports and financial summaries to management.
  • Manage remote facility projects and coordinate transportation logistics for fieldwork in remote locations.
  • Oversee the KBL Emergency Response program, ensuring readiness and effective management in critical situations.
  • Take an active role in waste consolidation, yard organization, and optimizing waste receiving and shipping processes for enhanced efficiency.
  • Work closely with the Operations Manager to align projects with business unit goals and performance targets.

• Facility Compliance / Health & Safety
  • Responsible for enforcing compliance with all Health & Safety requirements to always ensure worker safety, both at the facility and offsite work sites;
  • Reporting all incidents to the Operations Manager
  • Handling incident reporting, investigation, near miss, completing required documentation, and working with the HSE Coordinator to close the loop.
  • Complete and submit government regulatory compliance licensing reports.
  • Ensure HR program is being followed by facility.
  • Ensure Safe Work Practices (SWP’s), follow Standard Operation Procedures (SOP’s), reporting near misses and all incidents to Supervisor.
  • Using visual aids to maintain tidiness of the facility and yard to ensure compliance.
  • Implementing and managing KBLs Equipment Maintenance Program

• Finding and bidding on new environmental project opportunities by:
  • Dealing with customers and vendors directly via phone, email, or in person

• Financial Accountability & Performance Tracking:
  • Monthly financial accountabilities including but not limited to reviewing Facility P&L, managing subcontractors’ costs and being accountable to facility profitability.
  • Manage the financial performance of facility projects, ensuring profitability and cost control for ongoing and new initiatives.

• Other Duties as Assigned.

Direct Reports

• Facility Waste Technicians and Lead Hand/Supervisor

Tools, Systems, Equipment and Machinery

• Computer, software, photo copier, cell phone, Microsoft Office Suite; and Sage Accounting program.
• Forklift and Small Loader
Pallet Jack

Physical Requirements

• Able to lift up to 75 lbs. repeatedly.
Able to work outside in all weather conditions.

Working Environment

There is a possibility of cuts, bruises, straining, disease and /or severe injury if safe work practices are not followed.

Work is split between indoors and outdoors. Therefore, there can be exposure to extreme weather in the winter months. There can be exposure to dust, noise, mud, water, smoke, and bacteria.

Qualifications

• Ideally three years minimum in the waste management industry
• Experience in leading a team a definite asset.
• High level of initiative.
• Must be able to follow both oral and written instructions.
• Strong understanding of operation principles
• Excellent communication and ability to motivate and engage a team.
• Valid drivers license
• Computer skills – able to use MS Office (including Teams) data entry into Sage accounting.
• Strong logistical understanding of the Yukon
• Able to lead and facilitate work and employees in remote locations.
• Due to possible exposure immunizations are recommended.
• Strong Mechanical understanding.
• First Aid training – KBL will provide training.
• TDG training – KBL will provide training.
• WHIMIS certification – KBL will provide training.
• Class 3 drivers license would be an asset.
• Chemistry background or education would be an asset.

What KBL offers the right candidate

• Career opportunities – we are a growing company!
• Professional development – learn from the best in the industry!
• Competitive benefits package includes all the basics, including a health care spending account, wellness account, and matching RRSP.
• Managers who are held accountable for employee engagement.
• Flexible working environment and hours.
• Comfortable and modern workspace and amenities.
• Competitive pay that matches your experience and qualifications.

We welcome and encourage applicants of all backgrounds, identities, and experience. If you require accommodation during the recruitment process, please let us know.

While we thank all applicants for their interest, only those candidates selected for interviews will be contacted.