Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. The Facility Manager is responsible for overseeing the maintenance, operation, and efficiency of buildings and their systems. This role ensures a safe, comfortable, and productive environment for all building occupants while managing costs and complying with regulations.

WHAT YOU’LL DO

1. Oversee daily operations of facilities, including HVAC, electrical, plumbing, and structural systems
2. Develop and implement preventive maintenance programs
3. Manage repair and renovation projects
4. Ensure compliance with building codes and safety regulations
5. All other duties as assigned by manager and JLL leadership team.
6. Select and manage service contractors and suppliers
7. Negotiate and oversee contracts for cleaning, security, and other facility services
8. Monitor vendor performance and ensure service quality
9. Optimize space utilization and plan office layouts
10. Coordinate moves, additions, and changes to workspace configurations
11. Maintain accurate floor plans and space allocation records
12. Develop and manage monthly, quarterly, annual facility budgets
13. Monitor and control expenses related to operations, maintenance, and projects
14. Identify cost-saving opportunities and implement efficiency measures
15. Ensure compliance with health and safety regulations
16. Develop and implement emergency response plans
17. Promote sustainable practices and energy efficiency initiatives
18. Maintain inventory of facility assets and equipment
19. Manage the lifecycle of building systems and equipment
20. Recommend and implement facility upgrades and improvements
21. Supervise and train facility staff
22. Assign tasks and monitor performance
23. Foster a culture of continuous improvement and customer service
24. Provide excellent on-boarding, training, and team building.
25. Participate in the individual performance management program and personal development planning for members of the team
26. Prepare regular reports on facility performance, projects, and budget
27. Communicate effectively with senior management, employees, and external stakeholders
28. Other duties as required

WHAT WE’RE LOOKING FOR

1. Bachelor's degree in Facility Management, Engineering, Business Administration, or related field
2. 5+ years of experience in facility management, operations experience or related role
3. Knowledge of building systems, HVAC, electrical, mechanical and services, required.
4. Strong knowledge of building systems, construction, and project management
5. Familiarity with relevant building codes, health and safety regulations, and industry standards
6. Experience with managing multiple vendors and small capital projects.
7. Proficiency in facility management software and Microsoft Office suite
8. Professional certifications such as FMP (Facility Management Professional) or CFM (Certified Facility Manager) preferred
9. Supervise vendor performance during normal and off hours including weekends when necessary
10. Knowledge and experience with Leases a plus
11. Be available for 24/7 emergency call support and site presence as required.
12. Must be prepared to travel within Canada in order to support region wide delivery.

WHAT’S IN IT FOR YOU

1. Join an industry leader and shape the future of commercial real estate
2. Deep investment in cutting-edge technology to power your work
3. Comprehensive and competitive benefits plan
4. A supportive, caring and diverse work environment designed for your growth and well-being

Location:

On-site – Cambridge, ON, Waterloo, ON

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!