Facilities Manager - Edmonton, AB

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This position is responsible for managing the day-to-day client activities for the assigned property/facility. This person may have oversight of multiple locations. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high-quality decisions; must understand complex client and customer relationships and develop and effectively manage client and customer relationships, open, effective, and consistent communication with client and customer representatives. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies purchases, and occupancy services, administration, and helpdesk.

WHAT YOU’LL DO

1. Create and maintain superior client service practices
2. Develop and manage annual operating and capital expense budgets
3. Manage a staff of diverse skilled tradesmen and professionals
4. Coordinate the operational aspects of the property in a manner which protects, maintains, and improves the value of the client’s assets
5. Ensure all site management and operations practices are in compliance with company and client standards
6. Perform monthly reporting, forecasting, and asset management on all sites
7. Implement preventive, ongoing, and anticipated maintenance/repair programs
8. Develop multi-year capital improvement project plans and manage the process to complete the capital projects
9. Manage third-party vendor contracted services as required, including periodic bidding and insurance updates
10. Monitor performance per scopes of work and contractual agreements

WHAT WE’RE LOOKING FOR

1. Bachelor's degree with a minimum of 10 years experience preferred
2. Professional license or certification is desired but not required
3. Superior people management skills
4. Superior client relationship management skills
5. Ability to plan and manage within budget and time constraints
6. Experience with managing multiple vendors and small capital projects
7. Proficiency with Excel; Word is preferred
8. Excellent communication and organizational skills
9. Understanding commercial leases, routine accounting methods, and trade union protocols
10. Ability to work without direct supervision

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate. A supportive, caring, and diverse work environment designed for your growth and well-being. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.