Expert, Cloud Engineer

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely — helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Expert, Cloud Engineer is a crucial role in designing, building, and maintaining our cloud infrastructure, focusing on automation, scalability, and reliability. The incumbent works closely with development, operations, and security teams to ensure the smooth and efficient delivery of our applications and services using an Agile methodology. The role requires a deep understanding of Google Cloud platforms and Azure, Infrastructure-as-Code (IaC), and the Development Operations (DevOps) pipelines.

Main Responsibilities

1. Design and implement scalable, reliable, and secure cloud infrastructure solutions that meet business requirements including selecting appropriate cloud services, defining network topologies, and ensuring proper resource allocation.
2. Manage cloud resources using IaC via Terraform and Terraform Cloud, Gemini Code assist, and Azure DevOps to automate infrastructure deployments and day 2 ongoing management.
3. Work closely with the CN Security team, implementing and maintaining security best practices in the cloud environment, including access control, network security, vulnerability management, and compliance.
4. Monitor cloud spending and identify opportunities for cost optimization.
5. Implement strategies to reduce cloud costs without compromising performance or reliability.
6. Collaborate with Development, Operations, and other teams to understand their needs and provide cloud solutions that support their goals.
7. Provide engineering level escalation support for complex cloud-related issues.
8. Create and maintain clear and comprehensive documentation for cloud infrastructure, processes, and procedures to ensure knowledge sharing and facilitate efficient operations.
9. Contribute to the design and implementation of Continuous Integration and Continuous Delivery (CI/CD) pipelines to enable efficient developer’s self-service.

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires minimal travel (up to 10%) in accordance with CN policy for meetings within Canada and the United States (U.S.).

Requirements

Experience

1. Minimum 3 years of experience in Terraform and cloud automation practices.
2. Between 3 to 5 years of experience in design and implementation of cloud-based solutions and practices.
3. Minimum 10 years of experience in Information and Technology (I&T) infrastructure and networking.
4. Proven experience delivering technology projects involving multiple parties.
5. Significant experience writing HashiCorp Terraform configurations and modules.
6. Experience in DevOps and GitOps models with IaC, config-as-code, policy-as-code.
7. Experience in programming and infra-automation.
8. Significant experience with git hosting providers (e.g., Azure DevOps, GitHub).
9. Experience in enterprise-scale environments, building highly reliable solutions.
10. Experience with agile development practices.

Education/Certification/Designation

1. Bachelor’s Degree in Business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience.
2. Google Professional Cloud Architect certification.

Competencies

1. Applies critical thinking.
2. Knows the business and stays current on industry needs.
3. Collaborates with others and shares information.
4. Sets direction and inspires others.
5. Communicates with impact.
6. Identifies needs and finds solutions to create value for all stakeholders.

Technical Skills/Knowledge

1. Knowledge of I&T security principles.
2. Knowledge of system engineering.
3. Strong knowledge of Google Cloud Platform and other major cloud platforms (Azure, AWS).
4. Expertise in containerization technologies for scalable and secure solutions.
5. Solid understanding of cloud networking concepts, subnets, routing, load balancing, firewalls, and cloud security.
6. Understanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principles.
7. Focused on optimizing team workflows by enhancing existing processes and developing new ones as necessary.
8. Fluently bilingual, both written and verbal (English, French).

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.