Executive Director, Long Term Care

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of-the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

PCH is seeking an Executive Director, Wellbrook Place East to support the Partners Community Health team. Reporting to the Vice President, Seniors Care and Clinical Services, the Executive Director of Wellbrook Place East would lead and oversee the operations within their licensed scope. This position would ensure the care, well-being and experience of the residents and their families in accordance with legislative requirements and manage issues in collaboration with the Director of Clinical Quality, and others, as appropriate. This role will ensure the development of diverse and inclusive teams to support strong decision making and foster a culture of belonging to better serve our people, residents, and community. In addition, this position would also lead and oversee the social and recreational programs for all LTC residents at Wellbrook and would work closely with the Executive Director of Seniors Hub and the Director of Support Services, creating a sense of community and belonging as well as overseeing the effective on-site provision of quality support services.

Key Responsibilities:

1. LTC Operations Management:
   • Provides overall leadership and oversight for the effective management and operations of LTC East including the administration, planning, directing and coordinating of all activities and duties.
   • Oversees policies and procedures that support quality services and comply with PCH LTC policies, relevant legislation, Ministry of Long-Term Care standards and guidelines and Accreditation standards.
   • Provides leadership in the development, implementation, evaluation, and revision of strategic plans, goals, and objectives of the community.
   • Promotes a Centre-wide continuous quality improvement environment with a view to enhancing all aspects of the Centre's services and programs.
   • Ensures an effective Centre-wide risk management program is maintained and adhered to.
   • Reviews, responds, and ensures action is taken, where necessary, on all inspection reports.
   • Supports the negotiation of contracts for services such as pharmacy, laboratory, X-ray etc. and collaboratively monitors quality with the Medical Director and Director, Clinical Quality.
   • Participates in the recruitment and selection of the appointment of the Medical Director and attending physicians to ensure high quality medical services for the residents.
   • Oversees workforce planning and scheduling for both LTC East and East; ensures adequate staffing and support within each LTC tower.
2. Resource Management:
   • Ensures adequate and appropriate staffing to provide high quality services to residents and clients within the community. Hires, deploys, coaches, develops, and evaluates a management team to ensure a strong, effective, and efficient multi-disciplinary team.
   • Supports the development and implementation of an effective internal budgeting, expenditure, inventory control system for the community and efficient and responsible use of resources.
3. Resident Care:
   • Oversees care and support operations that impact the resident experience. Leads transformative care initiatives to create and sustain an exceptional resident experience and a culture focusing on innovation, clinical service optimization, collaboration with key partners and exceptional quality outcomes.
   • Maintains regular dialogue with the Resident & Family Council and family members and ensures that resident and family concerns are addressed in a timely manner and ensures that the Long-Term Care Home Act & regulations are followed accordingly.
4. Infection Control:
   • Provides leadership and best practices to infection control measures to be put in place within the LTC (enhanced hygiene, organize cohorts of staff to prevent contamination across floors and between teams).
   • Oversees audits to verify staff members to follow the strictest infection prevention steps.
5. LTC Administrative Services Oversight/ Resident Programming:
   • Oversees support services (e.g., food services) have been administered appropriately and is aligned with the LTC act.
   • Provides oversight for the effective development and management of a broad range of social, recreational activities for seniors to enhance their physical, emotional and mental well-being and develop an active and healthy lifestyle.

Qualifications:

1. Bachelor’s degree in business, healthcare, or management (Master’s preferred).
2. LTC course/certification program in Long Term Care Administration.
3. Professional designation in health or social sciences.
4. 7-10 years of experience in long term care or a community-based organization in a leadership role.

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, foster a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.