Executive Director

Shuswap Hospice Society is a non-profit organization seeking an Executive Director. We provide compassionate grief and bereavement services and support to Shuswap residents, and the families, friends and caregivers of those experiencing life altering transitions. With a small core team of employees, Shuswap Hospice Society relies on a team of volunteers to support a range of programs and services for the clients we serve.

Reporting to the Board of Directors, the Executive Director (ED) provides key leadership to the organization by overseeing a team of administrative staff and volunteers, and executing the Society’s strategic plan. This position is responsible for building strong relationships with internal and external stakeholders, partners and the community to build awareness and strengthen financial viability.

Responsibilities:

Strategic Leadership

• Works collaboratively with the Board to develop, carry out and evaluate strategic objectives, in alignment with the Society’s Purpose.
• Oversees the development, implementation and evaluation of programs and services, to ensure that they align with strategic goals, meet the needs of Hospice clients and the community, and are financially sustainable.

Organizational Leadership

• Develops and maintains a positive, collaborative, healthy and safe work environment for both staff and volunteers.
• Maintains performance standards and strong employee engagement through mentoring, coaching and regular performance appraisals.
• Ensures that volunteer skills and expertise are well utilized, and that volunteer engagement is high.

Financial Acumen

• Develops and executes a comprehensive annual budget for Board approval.
• Uses sound bookkeeping and accounting procedures to monitor, track and report on the Society’s financial status.
• Provides monthly financial updates to the Board clarifying revenues and expenditures.
• Ensures compliance with all legislation covering taxation, payroll and financial reporting.

Advocacy

• Seeks opportunities to enhance the Society’s public profile, and continually build a positive presence in the community through public presentations and fundraising activities.

Fundraising

• Collaboratively leads the development, execution and evaluation of the Society’s fundraising activities.
• Identifies opportunities to strengthen funding streams and prepares funding proposals.
• Demonstrates high standards of donor stewardship.
• Builds strong relationships with partners, donors and funders.

Requirements:

Education:

• Bachelor’s Degree in social, health services, business or related area.

Experience:

• 3-5 years in a management capacity in a small business, community health care or non-profit setting; accountable for complex day-to-day operations, including administration, finance, governance, human resources and community relations.
• 3 years experience leading a team in a professional/business setting.
• Knowledge and understanding of palliative and hospice services, grief and bereavement.
• An equivalent combination of education and experience will be considered.

Qualifications:

• Demonstrated success guiding and developing a team of employees.
• Demonstrated success advocating for an organization and building relationships with volunteers, partners, funders, and the community.
• Demonstrated ability to work effectively with a Board of Directors and volunteers in a non-profit setting.
• Strong experience developing, monitoring and evaluating strategic plans and priorities.
• Strong working knowledge of grant writing, budget development, and reporting.
• Understanding of tax, payroll and financial reporting processes and generally accepted bookkeeping principles.
• Experience developing, leading and overseeing programs.
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
• Demonstrated ability to adapt to change and deal comfortably with ambiguity.

Skills and Abilities:

• Expert written and verbal communication skills.
• Comfortable working in a small business environment with changing work demands.
• Knowledge of or willingness to learn non-violent communication strategies or equivalent.
• Above average relationship building skills.
• Proactive approach to problem-solving with strong decision-making capability.
• Understanding of cultural sensitivity and safety.
• Commitment to continuous quality improvement, demonstrating initiative and interest in finding efficiencies and continually seeking new and better ways of doing things.
• Models clear boundaries and self-care.

This is a full-time, in-office position, Monday through Friday. As a management position, there is a requirement to occasionally work outside of normal business hours to attend meetings, events, and to support fundraising initiatives.

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person