Executive Assistant

The Executive Assistant will be primarily responsible for scheduling appointments and maintaining the CMO’s calendar in an atmosphere of constantly changing priorities; generating and distributing Triggered Initial Assessment and Triggered Response letters (concerns process) to physicians/Facility Chiefs; drafting, sending and filing confidential correspondence related to the legal/risk management issues, and patient relations (in particular those deemed high risk); developing meeting agenda & package, liaising with presenters, maintaining action logs, meeting package compilation & distribution, taking minutes, maintaining meeting and reflection schedules; catering, room booking, etc. for various meetings. The incumbent will be the initial contact for the CMO office; actively participate in meetings where appropriate and complete action items as assigned; plan recurring meeting schedules independently for the year ahead; distribute, request and collate information and responses on behalf of the CMO; manage and report the monthly processes around curtailment of physician privileges; maintain effective office systems/clerical processes; advise the CMO of hot topics and pertinent information to ensure the success of the CMO; support CMO, Medical Leaders, Patient Relations, Physicians, Operations to gather information regarding physicians concerns/commendations and the required responses; prepare reports, documents, presentations, letters and memos. Draft routine correspondence and initial replies for signature; transcribe confidential correspondence as required and any follow-up related to individual issues, amongst other responsibilities. The ideal candidate must have the ability to coordinate and provide work guidance and direction to support staff team in an effective manner; and possesses strong decision making and analytical skills. This position is non-unionized.