Events Services Supervisor

The Glencoe Club is a private, family-oriented sports and social club located in the Elbow Park neighbourhood of Calgary, Alberta. Our members can train and play in our leading edge sports and recreation facilities; grow and excel in our vast array of programs; enjoy our specialist services; dine in our first-class restaurants; and create life long memories with family and friends.

If you are genuinely passionate about our vision to be our members’ second home, providing excellence in all that we do, have a proven track record for creating exceptional experiences through your interactions and champion our values of respect, wellness, integrity, relationships, caring and innovation we want to hear from you.

The Glencoe Club is seeking a dedicated Events Services Supervisor to join our exceptional team. This full-time position plays a pivotal role in delivering a diverse range of high-caliber events, ensuring flawless execution from concept to completion across events at the Glencoe Club and the Glencoe Golf & Country Club. The ideal candidate will bring a passion for crafting unforgettable experiences, and strong leadership abilities to manage a dynamic team in a fast-paced, high-profile environment. You will deliver exceptional experiences in all that you do and will constantly aspire to create a second home environment for our members, guests and employees.

Responsibilities

• Provide detailed guidance and leadership to Event Coordinators across the Glencoe Club and The Glencoe Golf and Country Club
• Act as the primary point of contact for all event-related inquiries and bookings
• Oversee the planning and execution of events within both your portfolio and your staffs’, ensuring seamless coordination and successful delivery
• Deliver service excellence by providing a personalized, professional and seamless experience to clients
• Oversee marketing and communication efforts related to events
• Negotiate vendor contracts for entertainment, décor, floral arrangements, and other event needs
• Research and implement industry trends to enhance event offerings and elevate member experiences
• Proactively identify and pursue new business opportunities by networking, building strategic partnerships, and engaging with potential clients to expand event offerings and revenue growth

Qualifications

• Proven track record of at least 5 years in an event planning leadership capacity
• Post-secondary diploma or degree in Event Management, Hospitality Management, or Business
• Demonstrated experience managing the planning, delivery and execution of events to the highest degree of service excellence
• Proven ability to enhance team performance, through mentorship, effective organization and training
• Strong organizational and administrative skills with confidence to create and implement new processes and systems to elevate events
• Strong leadership skills focused on inspiring employees to deliver exceptional experiences
• Ability to influence progress through cooperation, conflict resolution, and facilitation
• Previous experience working with BirchStreet and Northstar is considered a strong asset
• High attention to detail and ability to manage multiple events simultaneously
• Exceptional verbal and written communication skills

Why Choose Us

• An inclusive and diverse working environment highlighted by creativity and collaboration, featuring top industry leaders
• Numerous opportunities for personal and professional growth including training and development
• Delicious, fulsome employee meals prepared daily
• Employee referral program that rewards the additional talent you bring
• Numerous employee recognition programs to reward you for your incredible efforts
• Comprehensive health and dental benefits available for you and your family* Full time, Year round only
• An Employee/Employer contributed to RRSP plan *Full Time, Year round only

Additional Details
This is a full-time salaried position that reports to the Glencoe Club Food & Beverage Manager with secondary coordination and communication to the Glencoe Golf & Country Club Food & Beverage Manager to ensure seamless event execution across both locations.

The successful candidate will require reliable transportation between both clubs and may be required to work a variety of shifts on occasion including weekdays, evenings, weekends and holidays based on the nature of the business.

The successful applicant will be required to complete a background check as well as Respect in the Workplace and certification prior to commencing employment.

Qualified applicants are invited to submit their cover letter and resume to hr@glencoe.org by 6 March, 2025.

Additional information about The Glencoe Club and offerings can be found at our website: www.glencoe.org or at www.glencoejobs.org. We thank all applicants for their interest in working for the Glencoe, although only short-listed candidates will be contacted directly.