Equipment Support - Full time

Job Description

Are you ready to step into a dynamic role where adaptability, teamwork, and attention to detail are key? We are looking for someone who can handle a variety of tasks that are important for maintaining game continuity and high game integrity in our studio operations. If you are ready to be part of a collaborative team in a fast-paced setting, become our Equipment Support! Training will be provided.

What you can expect to do and learn as an Equipment Support:

Equipment Maintenance and Repair:

• Ensure equipment is in working condition by cleaning and inspecting game equipment (e.g. scanner frames, dice, domes, roulettes, money wheels, Megaballs, diamond machines etc.)
• Monitor equipment performance (cards, dice, shoes etc.)
• Fix broken equipment using tools such as drills, pliers, screwdrivers, and soldering iron.
• Level and rotate roulette wheels to ensure proper game integrity and performance.
• Terminate and replace roulette balls.
• Ensure longevity of equipment through preventive maintenance processes.
• Ensure equipment is available for use 24/7.

Inventory Management:

• Ensure inventory room is organized and well-maintained by keeping good processes and up to date with inventory count.
• Maintain good documentation and proper processes for card inspectors to ensure life cycle of cards is respected.
• Using Dymo to create barcodes to ensure proper labeling of our equipment.
• Verify and inspect equipment received for our inventory.

Use of Technology and Software:

• Luxriot - Security camera software to monitor proper use of equipment in studio.
• Jira – Project and task management software.
• Backoffice – Tracks sensitive equipment in Evolution.
• Slack – Professional communications and collaboration hub.

Special Projects and Assignments:

• Support our studio expansion plans by preparing equipment for new table openings.
• Step in to help with card inspection occasionally (training provided).

Collaboration Across Departments:

• Media Control Room
• Team Managers
• Academy
• Card Inspectors
• Facilities

Qualifications:

• Flexibility (Ability to work different shifts)
• Language knowledge (English)
• Ability to maintain assigned tasks and meet deadlines
• High sense of responsibility
• Work independently and in a team
• Strong cooperation skills
• Quick reaction and attention to detail

This position is a full-time position, with the possibility to hire an additional part-time position.

Benefits:

• $17.40 per hour plus performance bonus (up to $800 for full time, $400 for part time)
• Paid Time Off
• Paid Holidays
• Paid EVO Days
• Medical, Dental & Vision Insurance Plans
• Full Training & Growth Opportunities