Enrolment Services Advisor

$ 57,671 to $64,636 annually. Salary scale and wage increments are in accordance with the Collective Agreement.

The Opportunity

Equal access to education is at the forefront of your core values. You find gratification in advocating for and guiding students through one of the most crucial decisions in their lives. When presented with a problem, you analyze the situation, eager to offer a solution. Often, you’re told that your enthusiasm for involvement and proactive listening are assets to the team.

If this sounds like you, we need your talents! Apply to the Enrolment Services Advisor position, and join our dedicated and supportive team.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices, and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative, and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes

Minimum Qualifications:

• Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience.
• Minimum of 3 years of direct experience in service-centred roles, preferably in a post-secondary environment; a proven ability to provide exceptional front-line service in a fast-paced environment is required.
• Experience with interpreting, applying, and advising on policies and procedures.
• Sound and current knowledge of best practices in enrolment or registrarial services or comparable work experience.
• Ability to provide effective and appropriate guidance and counsel.

This regular full-time (35 hours per week) position is available starting February 17. Regular hours of work are Monday to Friday, 8:45 am – 4:15 pm. Shift days and times may change depending on the Department’s need. Regular evening shifts will be required, as may occasional weekend work.

This position is primarily located at the New Westminster campus; however, the successful candidate must be available for occasional work at both campuses. Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

Posting Number: 02456SA

Anticipated Start Date: 02/17/2025

Needs a Criminal Records Check: No

Open Date: 01/24/2025

Open Until Filled: Yes

Equity Statement: Douglas College is committed to fostering a diverse, inclusive, and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Click the link at the top of this page to apply directly to this posting.