employment services officer

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work setting

• Business and/or industry
• Relocation costs not covered by employer
• Employment agency services

Tasks

• Assess need for assistance, such as rehabilitation, financial aid, or further training
• Interview clients to obtain employment history, educational background, and career goals
• Refer clients to the appropriate external services
• Identify barriers to employment and assist clients with job readiness skills, job search strategies, writing résumés, and preparing for job interviews
• Develop and implement counselling and intervention programs to assist clients in determining goals and means of attaining them
• Deliver presentations at conferences, workshops, or symposia
• Prepare assessment, progress, follow-up, and court reports
• Identify additional/alternative services and provide referrals
• Liaise with community agencies or partners and identify additional or alternative services
• Develop marketing strategies

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Database software

Area of work experience

• Community service organization
• Marketing and sales

Transportation / travel information

• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Reliability
• Team player
• Values and ethics
• Accurate
• Initiative
• Organized