Employee Relations Governance Manager

Impact XM is a global leader in event and experiential marketing. We are looking for a Human Resources Business Partner to join our team in Oakville, Ontario.

A Human Resources Business Partner is responsible for aligning HR strategies with the overall business objectives of the organization, providing data-driven insights and supporting employee engagement initiatives. This role serves as a partner and strategic advisor to business leaders and managers, providing guidance and support on a wide range of HR policies, performance management, and benefits. The role will work closely with the payroll and talent acquisition teams. This position is responsible for driving compliance, HR process efficiencies, and people data management to foster a culture of engagement, inclusion, and continuous improvement.

Essential Duties and Responsibilities

1. Employee Relations: Serve as a primary point of contact for employees and managers to advise on policies, employee relations and engagement, performance and talent management, benefit, and payroll issues. Act as an advisor to managers and employees to resolve conflicts and maintain a positive work environment.
2. Data Analytics and Operational Support: Analyze people metrics and data to identify trends, risks, and opportunities for improvement. Provide insights on employee engagement, talent retention, and performance to advise leaders and inform strategies. Conduct the onboarding and offboarding processes for new and departing employees.
3. M&A Integration Planning & Execution: Support HR due diligence efforts by assessing cultural alignment and compliance risks in mergers and acquisitions. Partner with leadership to develop and execute integration plans.
4. Talent Acquisition: Partner with recruitment team as well as hiring managers to identify staffing needs and support development of recruitment strategies to attract top talent.
5. Performance and Talent Management: Provide coaching and support to managers and employees on performance management initiatives, including goal setting and performance evaluations.
6. Employee Development: Identify training and development needs within the organization and collaborate with managers to implement training programs and initiatives.
7. HR Policy and Compliance: Ensure compliance with all applicable employment laws and regulations. Assist with implementing HR policies and procedures.
8. Payroll Support: Partner with payroll team to ensure HR processes run smoothly and data is updated timely and accurately.
9. Benefits Administration: Administer employee benefits programs, including enrollment, changes, communications, and budget management.
10. Change Management: Support organizational change initiatives by acting as an Impact XM culture champion.

Supervisory Responsibilities

This job has supervisory/oversight responsibilities commensurate with job obligations. There are no direct reports.

Qualifications

• Bachelor's degree (B.A. or B.S.) from four-year college or university
• 4+ years of progressive HR experience in a business partner or Human Resources Generalist role or similar experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software and Microsoft Office Word Processing software, Microsoft PowerPoint and Outlook. Knowledge of ADP WFN and Cornerstone is a huge plus.

Other Skills and Abilities

• Strong working knowledge of Canadian employment law; US and/or UK experience is a plus.
• Proven experience working with HR systems (ADP WFN preferred), data analytics, and automation tools.
• Strong communication, problem-solving, and relationship-building skills.
• Ability to drive HR initiatives independently and manage multiple priorities in a fast-paced, global environment.

About Impact XM

Impact XM is a global event and experiential marketing agency that empowers brands to power business—and has nearly 50 years in business to prove it.

Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay as well as competitive salaries and the opportunity for growth within our exciting industry.