shift supervisor - Store# 82231, COLWOOD CORNER

Last updated: 1 day ago

SSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It’s a responsibility and a privilege, one that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally.

SSA Marine is seeking a Temporary Billing Coordinator to join our Victoria Cruise Terminal team. This full-time, temporary position is based at our office in Victoria and reports to the Group Controller.

The Position

The Temporary Billing Administrator position is responsible for invoicing customers and providing customer support at Victoria Cruise Terminal and Pacific Northwest Transportation Services (PNWTS). This position works closely with the Administration & Finance Coordinator at Victoria Cruise Terminal and the Assistant General Manager at PNWTS.

You will be part of a motivated and diverse team and will have a high degree of interaction with all employees throughout the organization.

Responsibilities & Activities

1. Oversee the preparation of customer invoices in multiple systems including Labour DB and IFS.
2. Distribute invoices to customers and respond to all customers' inquiries.
3. Liaise with the Administration & Finance Coordinator at Victoria Cruise Terminal and Assistant General Manager at PNWTS to ensure invoice approval.
4. Follow up on outstanding account receivable and assist AR staff with collections as needed.
5. Protect organization’s values by keeping information confidential.
6. Support strategic plan through setting and monitoring progress against goals and objectives, encouraging other team members to do the same and supporting other billing coordinators.

Qualifications & Skills

The successful candidate will have strong business acumen and attention to detail. You will have the necessary communication skills to converse easily with all members of the organization. You are analytical, a problem solver, and a critical thinker with attention to detail. The qualifications and skills to be successful in this position include:

1. Post-Secondary education with a preferred focus on transportation, distribution or accounting and business.
2. Experience working with complex contracts.
3. Experience working with multiple business units is an asset.
4. Experience in waterfront (terminals, stevedoring, warehousing, transportation) industry is an asset.
5. Strong business acumen, analysis skills, ability to think critically and problem-solving skills.
6. Excellent communication skills needed to deal with a wide-ranging audience.
7. Proven interpersonal skills, dynamic team player able to inspire, work alongside, engage others, build networks, and develop trusting relationships.
8. Strong technical skills (Office 365, Word, Excel, PowerPoint, Social Channels).
9. Demonstrated ability to problem solve and facilitate resolution of customer invoicing issues.
10. Demonstrated ability to work with complex customer contracts.
11. Demonstrated ability to work with internal and external contacts.
12. Demonstrated ability to work individually and collaborate in a team environment.

Benefits of Working with our Company

1. A compensation package which includes extended health & dental benefits.
2. Access to learning and professional development opportunities to support you and your career development.
3. Wellness and Employee Assistance programs.
4. Free parking.
5. Enjoy a company culture that is steeped in care for employees and where community and diversity, equity and inclusion are valued.

To Apply: If you are looking to broaden your horizon and are committed to making a difference, we’d like to meet you. To learn more about our operations and company culture, mission, and vision, please view our website at www.ssamarine.ca. At SSA Marine, we acknowledge that certain applicants may bring unique expertise and skills that warrant consideration for a salary beyond the specified range. In exceptional situations, we are open to discussing such cases. SSA Marine is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds and perspectives. If you have preferred pronouns, please let us know when you apply. Furthermore, we are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.