office administrator

TUFF Media specializes in managing advertising campaigns on various platforms such as Facebook, Instagram, TikTok, Bing, Youtube, Google, and more. We believe in tailoring our strategies to each client's specific goals, ensuring a proper alignment between their product or service and the advertising approach. Our strategies focus on delivering optimal return on investment (ROI) for our clients, enabling their marketing strategies to withstand any external factors.

Role Description

This is a full-time hybrid role for an Ecommerce Growth Strategist at TUFF Media. The Ecommerce Growth Strategist will be responsible for managing advertising campaigns on multiple platforms, developing and implementing marketing strategies, analyzing data to optimize performance, and coordinating project management activities. This role is a hybrid position in Vancouver, BC with remote work opportunities available.

Qualifications:

• Exceptional written and spoken English communication skills
• 2-5 years in a marketing role
• Experience in client-facing roles
• 3+ years working within a digital marketing agency
• 3+ years managing Facebook ads, Google ads, and PPC campaigns
• Proven experience in the eCommerce sector
• Proficiency in managing media buyers and a team of designers
• Experience handling 10+ client accounts simultaneously
• Ability to lead a small team and delegate tasks effectively
• Creativity and data-driven thinking to foster client and company growth
• Ability to manage ecommerce business marketing budget and strategy
• Break down data for clients to make business decisions

Responsibilities:

1. Client Management & Strategy – Act as the primary point of contact for clients, ensuring their success through tailored growth strategies and clear communication.
2. Onboarding & KPI Tracking – Develop a deep understanding of each client’s business, establish key performance indicators, and provide actionable insights for decision-making.
3. Campaign Execution & Optimization – Oversee media buyers to ensure paid ad campaigns on Meta, Google, and other platforms are performing efficiently and scaling profitably.
4. Creative Strategy & Collaboration – Work closely with designers and copywriters to develop high-converting ad creatives that align with client goals.
5. Performance Analysis & Reporting – Track and analyze campaign results, provide clients with data-driven insights, and adjust strategies accordingly.
6. Project & Time Management – Own deliverables with clear timelines, ensuring all projects are executed on schedule and meet high standards.
7. Entrepreneurial & Problem-Solving Mindset – Bring an ownership mentality, whether you’ve run your own business, side project, or website, and use that experience to think strategically.
8. Industry & Platform Expertise – Stay ahead of digital marketing trends, algorithm changes, and platform updates to refine strategies and maintain a competitive edge.
9. Leadership & Mentorship – Guide and support junior strategists and media buyers, fostering their growth into senior roles while maintaining team accountability.
10. High-Level Communication & Coordination – Effectively communicate with leadership, team members, and clients to ensure alignment on strategy, execution, and reporting.

We take care of our teammates:

This is a unique opportunity to join a rapidly growing startup. Taking care of our team on this journey is a priority. We offer:

• Hybrid work environment
• Competitive Salary Compensation
• Unlimited Paid Vacation
• Extended Health Benefits
• Mission-driven workplace experience in a positive and supportive team culture
• Personal and Professional Growth Opportunities

Salary Range:

• $70,000 - $90,000+
• Additional bonus opportunities

Why Work at Tuff Media?

Join Our Mission: At Tuff Media, we blend innovation with a mission to empower entrepreneurs, redefining direct-to-consumer marketing. By joining us, you're part of a team that makes tangible differences with great entrepreneurial businesses across North America, contributing to the success of our clients and fostering a community of growth.

Empowerment and Growth: We believe in empowering our team members with the tools, resources, and freedom they need to excel. With Tuff Media, you'll have opportunities for personal and professional growth, including access to the latest tools in digital advertising, ongoing training programs, and a supportive network of industry experts.

Culture of Collaboration and Support: Our team culture is built on collaboration, respect, and support. We operate in a Hybrid work environment that not only offers flexibility but also fosters a sense of belonging and community.

Competitive Salary and Benefits: We offer competitive salary compensation, unlimited paid vacation, and extended health benefits to ensure our team members feel valued and supported. Our commitment to your well-being is at the core of everything we do.

Innovative and Dynamic Environment: The digital marketing landscape is always changing, and so are we. Tuff Media is a place for those who thrive in dynamic environments, love tackling new challenges, and enjoy staying ahead of industry trends.

Your Voice Matters: At Tuff Media, every team member has a voice, and we encourage sharing ideas, feedback, and innovations. We believe that great ideas can come from anywhere, and your input will be valued and considered in shaping our strategies and company direction.

Join Us on Our Journey: Being part of Tuff Media means you're on a journey with a rapidly growing startup with a clear vision. As we grow, you grow. We're committed to not just meeting our goals but exceeding them, and we want team members who are eager to be part of this exciting journey.