Quality Assurance Analyst 2 (12 months)

About Symcor

Symcor enables secure data exchanges and supporting business processes to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know!
#youbelonghere

This is a 12-month term hybrid role with requirements to be on-site 3 days a week, providing a balance between remote flexibility and in-person collaboration.

About The Role:

• Leads and/or conducts quality assurance testing of business software applications and/or smaller projects to ensure reliability, functionality, and successful implementation in accordance with the SDLC.
• Design high-level testing approaches for smaller projects based on business and product requirements, adhering to industry and Symcor standards.
• Collaborate with subject matter experts, developers, and support teams to define testing specifications.
• Recommend improvements for products and business solutions in future releases.
• Provide input during application implementation.
• Identify efficient testing solutions for all requirements.
• Develop test cases from business requirements.
• Fix product defects and create regression tests.
• Deliver accurate and timely effort estimates for change requests and small projects.
• Contribute to test strategy and planning, ensuring projects meet business and client needs.
• Identify and address quality issues, risks, and barriers to test execution promptly.
• Complete required documentation clearly and accurately (e.g., test strategies, test plans).
• Provide regular QA project status updates.
• Support continuous improvement in QA processes to deliver reliable solutions efficiently.
• Recommend test automation and industry-standard tools, processes, and methodologies (e.g., Agile).
• Identify process gaps and suggest improvements.
• Coach and mentor junior Quality Analysts by delegating tasks, explaining concepts, and reviewing work to ensure quality and adherence to best practices.

What You Need to Succeed:

Education:

• College diploma or undergraduate university degree in a related discipline (e.g., Computer Science) or a combination of experience, education, and/or training deemed to be equivalent.

Experience:

• 5+ years of experience with automated regression test tools and building and maintaining the automated test scripts.
• Typically has 5-10 years of testing experience in a QA environment.

Skill requirements:

• Proven history of writing and maintaining test cases, test plans, and test scripts.
• Excellent comprehension of QA processes and methodologies and Software Development Life Cycle.
• Excellent knowledge in MS Word, MS Project, MS Excel, and Visio.

What’s In It For You:

• A comprehensive Total Rewards Program that includes a competitive compensation package, flexible benefits and time away options, retirement and savings plans, and a commitment to your overall health and well-being through our myWell-being program.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to do challenging work and progressively take on greater accountabilities for growth.
• We foster an inclusive atmosphere of One Symcor with our philosophy of +1 Unique You, we harness each employee’s uniqueness, different skills, backgrounds, and perspectives to contribute to mutual success. It is the diversity of our people and the inclusive environment that has been and will always be key to Symcor’s success.

Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates.