Mid to Senior Level Business Analyst

MID TO SENIOR-LEVEL BUSINESS ANALYST (PERMANENT FULL TIME)

VANCOUVER BC

We're looking for an experienced Business Analyst to work on client projects. You MUST have at least 5 years of experience with Microsoft Dynamics CRM. We're looking for a self-motivated, detail-oriented, team-player with good communication skills. Join a small, experienced team in building great Microsoft Dynamics 365 CRM applications that our clients love.

Knowledge of CRM systems is required; Microsoft Dynamics 365 CRM would be preferable, but knowledge of a similar product would be acceptable.

The Role of the Business Analyst

This role is for a Business Analyst with experience gathering and documenting business requirements. This role is not for a Data Analyst or a Systems Analyst. The Business Analyst's primary objective is to help businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators, and partners. In terms of Purely CRM, the Business Analyst is helping businesses implement Microsoft Dynamics 365 CRM.

Requirements Are the Core of the Business Analyst's Role

Requirements management is one of the core skills of Business Analysts. The role begins with defining, analyzing, and documenting use cases and workflows. Managing requirements at the project level helps fulfill business needs.

Business Analysts typically take the lead role in:

1. 5 years experience with Microsoft Dynamics CRM.
2. Assisting with solution assessments.
3. Assisting with the business case.
4. Planning and monitoring.
5. Translating and simplifying requirements into use cases.
6. Use case analysis to provide proposed solutions.
7. Application testing.
8. Client training.

Skilled Business Analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project's scope, acceptance, installation, and deployment.

Business Analyst Deliverables

The specific job deliverables of a Business Analyst at Purely CRM include:

1. Use cases.
2. Workflow diagrams.
3. Proposed solutions.
4. Test cases.

This opportunity is for you if you have:

5 years of Business Analyst experience, which includes:

1. Facilitating client workshops to gather business requirements.
2. Documenting business requirements.
3. Assisting with product testing.
4. Assisting with client end user training.

Completed a Bachelor of Business Administration degree with a concentration in Management Information Systems or a related area.

Experience with any of the following: MS Word, MS Excel, MS Visio, Lucid Chart, Balsamiq, Xmind.

An inquisitive mind and love to learn new processes.

A passion for creating process diagrams and documentation.

A passion for problem solving.

Excellent written and spoken English language skills.

You must reside in Canada, preferably within the PST/MT time zone.

Our client is 100% focused on Microsoft Dynamics 365 CRM. As a team, we have been involved with Dynamics CRM since version 1.0, which dates back to the early 2000's, and we bring a combined 50+ years' experience. We stand behind Microsoft Dynamics 365 CRM as a platform and the quality of our work to provide the best service for our clients.

Our Vancouver office is based in Downtown Vancouver; however, at this time, all work will be performed remotely from your home office, over Microsoft Teams, Zoom, or similar. All client meetings will take place during PST time zone standard business hours.

Job Type: Contractor

Local candidates only: You MUST currently reside in Canada and you must be legally able to work in Canada.

Required education: Bachelor's

Required language: English, excellent written and spoken English required.

Please do not apply for this position if you do not already live in Vancouver, BC.