Supervisor, Security

Peter Pond Mall - Fort McMurray, AB

JOB TYPE

Full Time, Salary

Position Summary

Primaris REIT is currently hiring a dedicated and enthusiastic Security Supervisor to join our team at our Peter Pond Mall in Fort McMurray, AB. If you have a background in Security Administration, supervisory experience, and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you!

• Please note this position will be shift work and requires weekend availability.

Role

As the Security Supervisor your primary responsibility is delivering outstanding customer service to all employees, patrons, and tenants of the property by keeping all areas safe and secure. This position is a first responder to all security and medical calls at the property and is also responsible for the activities of all Security Officers at the location.

• Daily supervision of Security Personnel, oversee scheduling requirements, security assignments, incident reporting, inspections, and patrols.
• Oversee and assist in monitoring CCTV, sensitive areas, and controlled access points.
• Immediately respond and assist with security & life safety related requests made by customers, tenants, and employees including delivery of first aid, CPR or other medically necessary procedures.
• Respond immediately to emergencies and co-ordinate activities in accordance with established and approved lawful policies and procedures.
• Ensure that proper procedures are observed for reporting of liability claims and completion of occurrence reports.
• Train and ensure staff are in compliance, understanding, and sign off with all log books, posted memos, brief books, instructions, and policies.
• Oversee staff operation and compliance of department computer and technical equipment.
• Supervise the use of memo books, uniforms, and equipment. Monitor calls to dispatch and assist staff accordingly.
• Maintain communications with retail tenants, local law enforcement agencies, local fire prevention personnel, and local emergency medical services personnel.
• Help implement emergency procedures, disaster recovery plans, building access control, security systems, reports, and recommendations.
• Requirement to perform shift work, including holidays and weekends.
• Other duties as assigned.

Requirements

To excel in this role, we are looking for candidates who are strong communicators and have worked in a retail environment. If this opportunity sounds interesting to you, you likely have the following attributes:

• College diploma in Police Foundations, Law Enforcement and/or Security Administration.
• Minimum of two (2) years’ experience in a retail environment.
• Proven supervisory experience.
• Clear Criminal Background check clearance.
• Valid Driver's License.
• Must have an AB Security License.
• Familiar with applicable health & safety legislation (e.g., WHMIS, Occupational Health & Safety).
• Certified in CPR, First Aid, AED & Oxygen Administration.
• Excellent written and verbal communication skills with the ability to work in a team.
• Be self-motivated, diplomatic, and confident individual in order to deal with tenants and the public.

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness.
• Build positive relationships and demonstrate commitment, effort, and a "take charge" attitude.
• Conflict resolution skills.
• Produce accurate work with attention to detail and consistently meet deadlines.
• Take ownership for actions, accept constructive criticism, and make the necessary changes to behavior.
• Overcome obstacles to get the job done, identify problems, and recommend solutions.
• See change positively and adapt quickly to change in work requirements.
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others.

Values

• Respect: Value diverse perspectives, experiences, and talents; treat others the way you would want to be treated.
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas.
• Integrity: Do the right thing, deliver on commitments, and admit mistakes.
• Teamwork: Work together as one team toward common goals.
• Accountability: Hold yourself and others accountable for decisions and results.

Next Step

If your background matches the qualifications listed above and you are looking for an opportunity with a dynamic team, please apply with your resume attached. Please note that we thank all who apply; however, only candidates considered for an interview will be contacted.

Primaris is committed to accessibility for persons with disabilities in the course of employment, including in recruitment and hiring. If, as a result of a disability, you require accommodation in order to apply for this role and/or participate in the recruitment process, please contact us.