Sunwapta Falls Rocky Mountain Lodge Jasper AB Staff Residence Manager

Sunwapta Falls Rocky Mountain Lodge Jasper AB Staff Residence Manager

Sunwapta Falls Rocky Mountain Lodge Jasper, AB
$25 an hour - Full-time
Job details
Pay: $25 an hour
Job type: Full-time
Shift and schedule: Weekends as needed
Location: Jasper, AB

We are a seasonal property with positions starting as early as April/May, 2025 until October 2025. For our international applicants, please note we do not have any LMIA spots available at this time.

We are seeking a proactive and organized Staff Residence Manager to oversee and enhance the living experience for 40+ employees residing on-site at our seasonal lodge in the stunning Canadian Rockies. This role is pivotal in fostering a positive and harmonious staff community while ensuring the efficient operation of the residence.

Key Responsibilities

1. Staff Engagement & Community Building: Plan and organize recreational activities, day trips, and social events to build camaraderie and enhance the team experience. This will include being comfortable driving the staff van with up to 10 staff at a time.
2. Logistical Coordination: Manage room assignments, ensuring fairness and consideration of staff needs. Arrange and conduct two town runs per week for shopping, errands, and other necessities for staff. Call staff members for pre-arrival coordination to confirm housing arrangements, arrival times, and other logistics. Speak with community partners to arrange staff trips and get tickets to attractions.
3. Residence Maintenance & Cleanliness: Oversee the cleanliness of common areas, ensuring they are tidy and inviting. Monitor staff compliance with residence guidelines, addressing concerns such as neglecting cleaning responsibilities or shared spaces.
4. Conflict Resolution: Address and mediate roommate conflicts or other residence-related disputes promptly and effectively. Liaise with department managers to report and resolve issues involving their team members that occur outside of work hours.

Qualifications

1. Age: Must be 25+ to meet insurance requirements for driving company vehicles.
2. License: Valid driver’s license with a clean driving record (required for conducting town runs).
3. Experience: Previous experience in staff housing management, hospitality, or a related field is an asset.
4. Skills: Strong organizational, interpersonal, and conflict-resolution skills. Computer skills with experience in Word, Excel, Outlook are an asset.
5. Personality: Friendly, approachable, and proactive in addressing issues and building community.
6. Flexibility: Comfortable working in a semi-remote location with a seasonal schedule.

Work Schedule & Compensation

Seasonal Commitment: Approx. 6-7 months.
Hours: Varied based on staff needs, including evenings or weekends.
Pay: $25/hour.
Staff accommodation is available for employees over the age of 18 at $4.41 per day.
Referral Bonus: $500 if both yours and your referrals contract are completed.
Opportunity to live and work in one of Canada’s most breathtaking locations!

Join us to create a vibrant and supportive home-away-from-home for our incredible team in the heart of the Rockies.