InField and Brand Excellence Lead

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 98% of our employees are proud to say they work for AbbVie and 96% are proud of how we contribute to the community.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

At AbbVie, as we advance our customer engagement model in our local organization, we are looking for talent to join our Canadian affiliate to elevate and maximize affiliate performance through Infield and Brand excellence models and capabilities.

In this role, you will be accountable for driving increased business performance within our infield and brand teams by ensuring the effective application of core methodologies, the successful adoption of key capabilities, and leveraging data-driven insights. The role also involves providing strategic guidance to leadership, aligning Canadian needs with global roadmaps, and offering strategic insight to drive best practices and tools across Business Units in line with AbbVie's guidelines and materials. You will coach and develop direct and indirect team members to build engagement and proficiency. You will work with colleagues from Commercial, Medical, Market Access, Patient Experience & Contract Management, Customer Excellence, and BTS to drive alignment and excellence.

The incumbent will be based in Montreal, will lead 3 direct reports and will report into the Head, ACE Transformation.

• Accountable for localization, planning, implementation and successful adoption of relevant capabilities & core functional activities in Canada to drive increased business performance.
  • IFT Fundamentals
  • CRM & related IFT Tools
  • Sales Incentive Plan
  • Strategic planning and Execution frameworks
  • Launch Excellence
• Challenge the business and uplift the quality of strategic planning, execution and investment optimization with recommendations developed by leveraging.
  • Data-driven insights
  • Best practices from other affiliates
  • Feedback sourced through internal infield and brand communities
  • Fresh stimulus from external industry/non-industry sources
• Partner with Business Unit leadership, other Customer Excellence teams, BTS and Patient Experience and Contract Management to identify opportunities and assign/lead select initiatives to evolve infield and brand teams aligned with the digital transformation vision (roles, competencies, capabilities, methods and analytics).
• Partner with Medical Excellence and Market Access Excellence to maximize alignment and approach for common areas of focus within affiliate priorities.
• Provide insight and guidance to leadership on strategic elements related to IFT and brand team excellence roadmap.
• Liaise with global and local stakeholders to understand, reflect, and align Canadian needs into global and area capability roadmaps.
• Provide direction and coaching to direct reports; building engagement and development.

Qualifications

• 3-5 years with pharmaceutical Field Sales management; building high performing teams.
• 8-10 years relevant business experience (sales, marketing and/or business development) with a proven track record within the biotech / pharmaceutical industry.
• Experience with orchestrated customer experience models & tools.
• Demonstrated ability in strategic thinking and analytics to inform high quality decision making.
• Lead, influence and thrive in a high-performing matrix, and fast-paced environment.
• Ability to establish mutually productive, positive, and collaborative internal relationships.
• Proven ability to work with multiple priorities and large-scale programs.
• Resourceful and creative — must bring fresh insights to a dynamic business environment.
• High quality standards, with attention to detail.
• Technically savvy / ability to adopt new technologies such as Gen-AI tools.
• Skilled in Microsoft Office Suite (Loop. Co-Pilot, Outlook, PowerPoint, Excel, Word, etc.).
• Advanced French and English language proficiency (oral and written).
• Bachelor’s degree in Commerce, Science, or Health Care. Degree in a related or equivalent field may also be considered.

Assets:

• Knowledge of AbbVie infield/brand management methodologies and Advance Customer Experience capabilities are assets.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html