Bylaw Enforcement Officer

The City of Courtenay’s Corporate Services Department invites applications for the temporary position of “Bylaw Enforcement Officer”. This is a union position subject to the terms and conditions of the current collective agreement between the City and CUPE Local 556.

The Bylaw Enforcement Officer will perform a variety of duties that include carrying out inspections for compliance with City bylaws and regulations; informing and educating people of regulatory bylaw offences and/or requirements; enforcing compliance where necessary; administering the City's Municipal Ticketing Information (MTI) program and attending court on the City's behalf. Reporting to the Manager of Bylaw Services, this position also responds to administrative and public enquiries regarding bylaw enforcement issues and prepares correspondence and documentation.

Minimum Requirements:

• Grade 12 or equivalency
• Justice Institute Bylaw Enforcement and Investigative Skills Certificate Level 2 or equivalent combination of education and experience
• Valid BC Class 5 Drivers License
• Sound (4 years) experience in municipal bylaw, law enforcement or other related regulatory and enforcement
• Considerable knowledge of municipal and provincial regulations relating to bylaw enforcement and sound knowledge of court proceedings
• Strong empathy, awareness and sensitivity to community issues such as homelessness and mental health issues
• Strong oral communications skills
• Exceptional interpersonal and conflict resolution skills
• Strong relationship building skills
• Strong ability to problem solve, investigate complaints, interpret and seek compliance with City bylaws and other related regulations
• Strong ability to use sound judgment and deal tactfully and diplomatically with the public in sensitive and sometimes confrontational situations
• Strong ability to work well as a member of a team and independently
• Physical ability to frequently undertake site inspections and work in inclement weather

Additional requirements before hiring:

• Psychometric Assessment
• Membership in License Inspectors & Bylaw Enforcement Officers’ Association of BC

This is a temporary position of approximately six months. The wage rate is $35.55 per hour; an additional 12.4% of gross wages is paid in lieu of vacation, statutory holidays and benefits.