Chief Executive Officer

Welcome to Tripleseat, where we are driven by our passion for hospitality and our commitment to providing innovative technology solutions to the hospitality industry. Our cloud-based catering and event management platform is trusted by over 14,000 restaurants, hotels, and event venues, making us the market leader in the industry. Our mission is to help venues book, plan, and streamline their events with ease while also boosting their sales and revenue. We are seeking high-performing and motivated professionals who share our excitement for technology in the hospitality industry and are eager to join our team and contribute to our success.

If you are enthusiastic about hospitality and want to be a part of a game-changing technology solution, then it's time for you to come party with us at Tripleseat! Join us in our mission to revolutionize the hospitality industry with innovative and cutting-edge solutions.

Position: Account Executive - Toronto

This remote role involves a blend of prospecting, closing deals, delivering software demonstrations, and collaborating with internal teams to support customer success. The role demands high self-motivation, a passion for the hospitality industry, and a proven ability to meet and exceed sales targets. You will represent Tripleseat's event management platform, offering tailored solutions to potential clients in the hospitality sector.

• Please note the internal title for this role is Regional Sales Manager.

Location: This position is open to candidates eligible to work in the United States, located in the Toronto area.

Travel Expectations: Candidates are expected to maintain an in-person presence at least once per week for sales meetings and events. Travel to our Concord, MA headquarters is required for company events and training.

Core Responsibilities

• Prospecting & Lead Generation: Actively seek out new business opportunities within your territory by identifying and engaging prospective customers through multiple channels, including but not limited to cold calls, emails, social media, and walk-ins.
• Sales Targets: Achieve and surpass assigned sales quotas by independently managing outbound sales activities and opportunity building.
• Customer Engagement: Conduct discovery calls, deliver software demonstrations, and tailor proposals to meet customer needs.
• Software Demonstrations: Deliver in-person and virtual software demonstrations to showcase Tripleseat’s platform.
• Territory Management: Maintain a robust pipeline of opportunities, aiming to keep it at least five times the annual revenue quota.
• Collaboration: Work closely with other Tripleseat teams to ensure customer success and revenue maximization.
• Contract Negotiation & Proposal Preparation: Prepare detailed proposals and negotiate contracts.
• CRM & Reporting: Keep accurate and up-to-date CRM records and provide regular reports on pipeline status and sales activities.
• Market Expertise: Stay updated on competitive trends and market dynamics.
• Other related duties as assigned.

Knowledge, Skills, and Abilities Required

• Sales Acumen: Demonstrated success in achieving quota in software or SaaS sales.
• Must be fluent in French.
• Industry Knowledge: In-depth understanding of the hospitality industry and its technology needs.
• Communication Skills: Strong interpersonal skills.
• Software Demonstrations: Ability to effectively present Tripleseat software to prospects.
• Time Management: Proven ability to handle multiple sales cycles simultaneously.
• Problem Solving: Strong analytical mindset.
• Team Collaboration: Ability to work effectively in cross-functional teams.
• Values Alignment: A customer-focused attitude.

Preferred Experience

• SaaS or Hospitality Sales: 1-3 years of experience in hospitality software sales.
• Sales in Short Sales Cycles: Experience in driving sales in a fast-paced environment.
• Territory-Specific Sales: Proven experience managing sales in a specific territory.
• Remote Work: Experience working in a remote sales role.
• Technical Expertise: Familiarity with event management platforms.
• Hospitality Experience: Experience in event management, restaurant or hotel operations.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. The company understands that its people are the driving force behind its success and strives to create a positive and supportive work environment.

• Competitive Medical, Dental, and Vision Insurance
• Company Paid Life Insurance, Short- and Long-Term Disability Plans
• 401(k) with Company Match
• Flexible Paid Time Off
• Pet Insurance

Tripleseat is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.