User Interface and Experience (UI and UX) Designer: Web and Digital Lead

User Interface and Experience (UI and UX) Designer: Web and Digital Lead

Job Title: User Interface and Experience (UI and UX) Designer: Web and Digital Lead

Employment Status: Full Time

Employment Type: Fixed Term

Job Summary

This position designs and leads a variety of digital strategies and tools to support the College’s communication and enrolment goals including the CNC website and Student Information Hub. Leading collaborative, cross-departmental teams, this position supervises plans, leads, and executes digital strategy including producing materials/products/structures/plans for digital consumption. They maintain familiarity with emerging trends and technologies and advocate for the use of best practices in the digital space. The work and decisions of the position are highly visible and have direct repercussions on the goals and efficacy of CNC’s educational mandate including a significant impact on CNC’s brand, reputation, enrolment, and recruitment efforts.
Under the direction of the Director and Manager, Web & Digital and in collaboration with faculty and staff, this position leads website and Student Information Hub development, providing creative and technical support from design to implementation.

Specific Duties

1. Lead, motivate and supervise others within the College to be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College.
2. Lead and supervise the creation of plans, policy and research in effective digital design, web/digital accessibility, and user experience (UI/UX) best practices.
3. Author and govern standards, lead training and support website users while overseeing written technical and graphics guidelines.
4. Supervise the production, accuracy, quality control methods, and publishing of digital content.
5. Lead the assessment and deployment of new standards, technologies and trends.
6. Author drafts for request for proposals (RFPs) and assist in the management of contracts with successful parties.
7. Supervise the setup and maintenance of digital services, including the website CMS (Sitefinity) and analytics.
8. Lead and manage the identifying, troubleshooting and remediation of website issues/bugs.
9. Manage and govern the creation of online forms for gathering information.
10. Govern and oversee execution of administrative functions for all aspects of UI/UX development.
11. Govern and administer user accounts and passwords for web and Student Information Hub publishers.
12. Govern and ensure adherence to Web Content Accessibility Guidelines and other relevant standards.
13. Provide Search Engine Optimization of the website and other digital services.
14. Monitor and provide reports on the performance of digital services in their portfolio.
15. Ensure collaboration with every department, school, and region with relation to the College’s website and other digital services.
16. Primary liaison for Marketing & Events with Information Technology Services.
17. Travel to regional campuses on a quarterly basis for training and project work.
18. Other related duties as assigned by Manager, or designate.

Skills & Qualifications

1. Recognized two (2) year diploma in Web Design, User Experience Design, or Web Development.
2. 4 years or more experience working in web design development and management, or an equivalent combination of education and experience may be considered.
3. Expert proficiency in JavaScript, HTML5, CSS3, Website Accessibility Initiative (WAI-ARIA), jQuery, API Web integration, and Google Analytics.
4. Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD, Premiere Pro) and Progress Sitefinity.
5. Strong customer service focus and excellent communication skills.
6. Ability to effectively manage time and schedules.
7. Knowledge of marketing/digital marketing principles.
8. Strong interpersonal and communication skills.

Salary: $71,253 per year

Location: Prince George, BC, Canada

Department: Marketing & Events

Number of Positions to fill: 1

Open Date: 03/26/2025

Screening/Close Date: 04/02/2025

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Credentials
• Other