IT support technician

Our firm is currently looking for an IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!

Under the supervision of the Director of IT Services, as an IT Support Technician, you will:

1. Respond to user IT support requests;
2. Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
3. Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
4. Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
5. Collaborate and participate in different IT projects;
6. Ensure an excellent level of customer service.

The ideal profile of our future colleague:

1. Demonstrate rigor, autonomy and initiative;
2. Have a strong sense of customer service;
3. Demonstrate a good sense of organization and work planning;
4. Have a good team spirit;
5. Have good oral and written communication skills.

Conditions of happiness at BVA:

There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.

We invest in:

1. Your potential
2. Your career

To do this, we offer you:

1. A schedule of 37.5 hours/week
2. A flexible schedule and a reduced schedule in summer to 4 days a week
3. Paid overtime
4. Sports activity allowances
5. A very active social club
6. Days for personal reasons (illness and mobile)
7. Competitive salary and benefits
8. Contagious laughter and a career that will propel you to unparalleled heights!