Mental Health & Addictions Counsellor (Parole Office)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Registered Social Worker or Psychotherapist

Independent Contractor

Location: Riverdale Neighbourhood, Toronto (On-site Probation & Parole office)

Schedule: 1 day/weekly (A total of 7 billable hours)

Join our Team

In collaboration with the Ministry of the Solicitor General, we are seeking a registered social worker or psychotherapist with experience supporting marginalized individuals facing complex life challenges, including mental health issues, addictions, social exclusion, and involvement with the justice system.

The Impact you'll make and what we'll accomplish together

As a key member of our team, you will provide in-person counselling to assigned cases referred by the Ministry of the Solicitor General, working directly within a probation and parole office. Your expertise and compassionate approach will be instrumental in helping clients navigate their challenges, fostering resilience, and promoting positive change. By addressing mental health and addiction issues, you will support clients in their journey towards recovery and reintegration into society. Your work will not only improve individual outcomes but also contribute to broader social benefits, such as reducing recidivism, enhancing public safety, and promoting social inclusion. Through your dedication and professional skills, you will help clients build healthier, more stable lives, ultimately contributing to the well-being of the community as a whole.

Here's How

Clinical:

• Contacts clients within the required timeframe and according to their assigned risk level, following the established referral and scheduling process.
• Meets with individual clients and referral agents to review the counselling process.
• Assesses clients, collaboratively sets goals, and establishes strategies to achieve these goals.
• Provides short to medium-term counselling to help clients attain their goals.
• Offers ongoing clinical support to clients in person, virtually, and telephonically, as appropriate and with proper training.
• Refers clients to community or external resources as part of the established plan and acts as a case manager.
• Facilitates client contact with external resources, liaising and advocating on their behalf.
• Provides written and verbal information on behalf of clients, with their and the referral agent's consent.
• Monitors open cases, following up on clients' progress and satisfaction with services.

Administrative:

• Consults with the Clinical Director/Supervisor and colleagues regarding counselling cases and related issues.
• Responds to calls/emails from referral agents and clients, confirming case assignments and clinical progress with the referral agents.
• Follows case booking procedures to ensure confidentiality.
• Ensures prompt and timely case closures and documentation.
• Ensures that billable/clinical service hours and closed case targets (as applicable) are being met.
• Furthers the growth and development of TELUS Health.
• Reflects TELUS Health values and promotes TELUS Health services outside of the company.
• Complies with TELUS Health policies and procedures.

Qualifications

• Master's degree in Counselling, Psychology, Social Work or related health field.
• Professional College membership in Ontario with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or College of Registered Psychotherapists of Ontario (CRPO).
• Minimum two (2) years post-graduate counselling experience;
• Professional liability insurance.
• Scheduling availability during business hours.
• Experience and confidence in working with individuals facing complex issues and challenges, including mental health, addictions, homelessness, social exclusion, domestic violence, anger management, anti-criminal thinking, sexual offenses, and involvement with the justice system and/or social service field.
• Proficiency in assessing and treating clients with substance use concerns.
• Ability to work with a diverse range of clients presenting a wide variety of issues, with a strong knowledge of local community resources.
• Experience with mandated clients is an asset.

Why Join TELUS Health..

• Paid for scheduled time on site, including all no shows.
• Regular monthly billing.
• Clinical supervision, career growth, and learning & development opportunities.
• Opportunity to give back to our local communities.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.