Field Service Assembly Team Leader

ATS Company: ATS Corporation

Requisition ID: 14107

Location: Cambridge, ON, CA, N3H 4R7

Date: Mar 9, 2025

Field Service Assembly Team Leader

The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends. We set them!

Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team, a division of ATS Corporation, a publicly traded global enterprise with a proud history. We help advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build, and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world.

Job Description

Responsibilities:

1. Manage the administration and delegation of work for team members within our Field Service Representatives according to their skill and experience.
2. Collaborate with the Service Applications Engineering team in support of proposals and own the jobs won from concept to through-life support.
3. Plan to achieve budgets or be under budget in total labor hours with the help of the Technical Service Manager.
4. Plan work to effectively manage overtime to departmental budget requirements with the help of the Technical Service Manager.
5. Assist in managing your group to work safely and achieve no lost time accidents.
6. Create a team environment and work with your group to be a positive, motivating force. Manage problems (i.e. absenteeism, attitude, workmanship, efficiency, work habits) with the help of the Technical Service Manager.
7. Travel is typically 15%, but there could be periods of higher travel requests during service rotations per year.
8. Participate in reviewing objectives/continuous improvement initiatives with your team.
9. Participate in the planning stage of the project with the Assembly Manager, Project Manager, and project team.
10. Attend design review(s) to critique design for manufacturability and functionality.
11. Coordinate manufacturing needs through your group and at times with other trades as required.
12. Ensure that ATS standards are met during the assembly process and appropriately apply our internal NCR & DCI processes where applicable.
13. Strictly follow ISO 9001:2015 and ISO 13485:2016 Quality requirements as defined within the manual and procedures.
14. Support the Manager in the selection of Toolmaker/Assembler to be an ambassador for ATS at the customers’ site.
15. Communicate and be a channel for any constructive or objective ideas that arise; helping to keep the manufacturing standards up-to-date and at the highest level.
16. Ensure the health and safety of employees in their group by ensuring that machinery and equipment are safe and that employees work in compliance with established safe work practices.
17. Conduct 1:1 with team members on a regular basis to continuously develop & coach them.
18. Complete performance appraisals, keeping in mind that performance is key.
19. Provide input on planned capital expenditures for manufacturing equipment during the fiscal budgeting process.
20. Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
21. Demonstrate leadership in Health, Safety, and Environment compliance.
22. Hold team members accountable for health, safety, and environmental compliance as part of the annual performance review process.
23. Ensure that the requirements of the health, safety and environment management system are implemented and maintained.
24. Provide information, instruction, and supervision to employees.
25. Step in to fill FSR Mechanical duties when required (except travel %).

Qualifications

Education:

A post-secondary diploma, degree, or certificate of qualification specializing in mechanical engineering, Tool & die maker, Millwright, MTBI, or equivalent. Design experience is an asset.

Experience:

A minimum of five years of experience servicing or building high-speed automation systems. The successful candidate must be a good communicator, display professionalism, and have well-developed interpersonal skills with the ability to work with all levels of customer and ATS management in a multi-disciplined engineering environment under pressure. An excellent understanding of pneumatics and hydraulics with basic electrical and system control, along with the ability to read engineering drawings, reference manuals, and assembly systems instruction guides is essential. Must have experience and be proficient with Microsoft Word and Excel. The individual must have the ability to quickly gain knowledge to readily troubleshoot systems.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.

Why YOU should join our ATS Life Sciences Systems team:

We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people.

What we do MATTERS - Our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!

INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do.

We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development.

We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits, and a 4% RRSP matching program.

A place to BELONG: We celebrate our differences and ensure that all employees have equal opportunities for growth and development.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability.