senior consultant, operations management

Senior Consultant, Operations Management

Job Details

• Location: 400 Applewood Crescent, Concord, ON L4K 0C3
• Salary: $84,376.50 annually / 37.5 hours per week
• Terms of Employment: Permanent, Full-time
• Starts: As soon as possible
• Source: Job Bank #3257383

Overview

Work must be completed at the physical location. There is no option to work remotely.

Experience

3 years to less than 5 years

Work Setting

• General office
• Business services

Responsibilities

• Analyze and provide advice on the managerial methods and organization of an establishment
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems, and procedures
• Plan the re-organization of operations
• Provide customer service
• Train staff
• Oversee development of communication strategies
• Manage knowledge
• Coaching
• Direct and advise staff in the development and implementation of service quality assessment strategies
• Ensure settlements are made according to company practices and procedures
• Control process start-up, shut-down, and troubleshooting
• Process electronic transactions using computer equipment
• Document reporting needs, queries, logic, results, and recommendations to other information systems professionals

Supervision

• 3-4 people

Computer and Technology Knowledge

• Excel Visual Basic for Applications (VBA)
• Jira
• Microsoft Dynamics NAV
• Microsoft Visio
• MS Word
• MS Excel
• SharePoint
• MS Access
• MS PowerPoint
• MS Outlook
• MS Project
• Spreadsheet
• Microsoft Visual Studio
• Atlassian Confluence
• Figma
• MS Office
• HTML editing software

Area of Work Experience

• Education or teaching
• Project coordination
• Research and development

Area of Specialization

• Business management
• Process improvement
• Business methods analysis
• Management analysis
• Operations management
• Operational methods research
• Project management
• Business process management
• E-commerce
• Technical support

Additional Information

Security and Safety

• Criminal record check
• Driver's validity licence check
• Basic security clearance

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Time management
• Integrity

Who Can Apply for This Job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Advertised Until

2025-04-12

Important Notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.