Personal Support Educator

Job Summary

The Personal Support Educator (PSE) position within our Personal Support Program is crucial for enhancing the quality of care provided by our Personal Support Care Providers. The PSE will primarily focus on education, training, and ensuring the competency of Personal Support Care Providers in delivering care activities. This Professional Practice role will collaborate closely with the SE Career College of Health, Occupational Health and Wellness, Personal Support Managers and other team members to streamline educational processes. By providing dedicated education and support, the PSE aims to elevate the standard of care, enhance interdisciplinary collaboration, increase employee satisfaction, and meet contractual obligations to our partners.

Job Responsibilities

1. Activity A: Local SDC Education Support (40% of time)
   
   • Facilitate orientation sessions for Personal Support Care Provider new hires
   • Act as a liaison between the college and SDCs
   • Offer preceptor training and ongoing support to ensure effective mentorship of PSW students and new hires
   • Deliver leadership training and ongoing management to Lead PSWs
   • Assist Personal Support Managers (PSM) and Clinical Practice Coaches (CPC) with annual skills training and interdisciplinary education, as required
   • Conduct mandatory education sessions and monitor completion of annual mandatory modules by Personal Support Care Providers, in collaboration with the SDC leadership team
   • Facilitate HSW transferable skill education to enhance their utilization
   • Support PSMs with the delivery of education on teachable and delegated tasks for complex clients, including theory, practical skills, and follow-up procedures
2. Activity B: Quality Assurance and Compliance for Personal Support Care Providers (20% of time)
   
   • Conduct mask fit testing sessions for Personal Support Care Providers in collaboration with local leadership
   • Assist in delivering Infection Prevention and Control (IPAC) education and perform audits to ensure compliance
   • Assist in conducting Personal Support chart audits to verify accuracy and adherence to standards
   • Collaborate with PSMs to conduct coaching visits with Personal Support Care Providers, assess their performance, and provide constructive feedback, as required
3. Activity C: PSW Program Instruction (30% of time)
   
   • Provides in-person or virtual classroom instruction to ensure successful delivery of education to both internal and external partners.
   • Instructs students using a systematic plan of lectures, demonstrations, discussion groups, laboratory work, case studies and independent or group projects and modifies, where appropriate, instructional methods and strategies to meet diverse student needs.
   • Provides direct clinical instruction and supervision during HSW-PSW lab, Community and Long-Term Care Practicum, as required.
4. Activity D: Administrative Support and Resource Management (10% of time)
   
   • Collaborate with relevant teams to update and maintain educational materials, including teaching checklists and resources for Personal Support Care Providers, in alignment with legislation, best practice, and Program Standards
   • Support the ongoing standardization of education within organization
   • Support PSMs with conducting secondary HSW/PSW student interviews, as required
   • Perform other duties as assigned

Qualifications

A regulated health care professional RPN (Registered Practical Nurse), holding a current professional license, in good standing, to practice in Ontario.

Bachelor’s degree or diploma is required.

Preferred

Minimum 1-year experience facilitating education is preferred.

Demonstrates SE Health’s values and exemplifies professional behaviour, reliability and respectful interactions.

Excellent interpersonal and verbal/written communication skills.

Demonstrated ability to foster a positive and welcoming learning environment.

Demonstrated clinical expertise, holds in-depth knowledge of personal support care and stays current with the latest practices, guidelines, legislation and research.

Excellent computer skills/knowledge.

A vehicle and valid driver’s license – and ability to travel.

Current CPR certificate.

Bilingualism considered an asset.

A minimum of six (6) months community nursing experience preferred.

About SE

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive salary, group benefits, RRSP pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

SE Health is committed to the success of all its employees. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Talent Acquisition Team at careers@sehc.com at your earliest convenience.

Please apply online at Makennabrunelle@sehc.com