Field Service Engineer - San Diego, CA

Position type Remote (for positions required to be located in specific geography)

Keep California Powered – Join MEPPI as a Field Service Engineer and Ensure the Future of Critical Power Systems!

MEPPI's Service Center Division is searching for a talented Field Service Engineer to join our dynamic Service Center Division (SCD) team. This is an exciting opportunity to advance your career while making a tangible impact by ensuring the reliability of critical power systems across California.

What You'll Do:

• On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products at customer locations.
• Technical Support: Provide top-notch technical assistance to internal teams, third-party service organizations, and end users via phone and email.
• Product Evaluation: Inspect and test returned products to identify defects and ensure optimal operation.
• Emergency Support: Be ready to respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
• Troubleshooting Expert: Diagnose malfunctions down to the board level and repair UPS system failures with minimal guidance, while mentoring less experienced technicians.
• Documentation & Reporting: Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.

What We’re Looking For:

• Education & Experience: Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products. Equivalent education and experience will also be considered.
• UPS Expertise: Developed knowledge of UPS systems, services, and peripherals is a must.
• Technical Skills: Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
• Communication Skills: Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.

What's in it for you?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.
• Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions.
• Generous Paid Time Off: Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development: Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
• Exclusive Employee Discounts: Enjoy profit sharing and special discounts on our products and services.

Why MEPPI?

At MEPPI, you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation.

About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.

Ready to Apply? Join MEPPI and help us power the future! Apply today to become a part of our innovative and dedicated team.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds.