Service Appointment Coordinator

Company Description

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.

Why join Westminster Toyota?

Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!

Job Description

Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department.

This role is responsible for answering customer phone calls and directing those calls to the correct Service team members. This person will also book appointments over the phone for customers and respond to and book appointments that come in as email requests. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer, and working directly with the public. We are looking for someone who is happy, outgoing, and enjoys helping people.

Qualifications

You must possess the following qualifications:

1. Strong organizational skills
2. Excellent telephone manners
3. Experienced at working on a team
4. Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory)
5. Self-starter that is capable of working independently
6. Experienced at providing excellent customer service
7. Solutions-oriented individual

Additional Information

This is a full-time position.